Tamil telecaller

Job Title: Tamil Telecaller

• Location: Vesu

• Job Type: Full-Time / Part-Time

• Experience: 2 years

• Language Requirement: Proficient in Tamil and basic English

• Job Responsibilities:

Outbound and Inbound Calls:

• Make outbound calls to potential customers to promote products or services.

Handle inbound customer inquiries and provide them with relevant information.

Customer Interaction: Communicate clearly and effectively in Tamil to understand customer needs.

• Build rapport and maintain positive relationships with customers.

Sales and Promotion:

• Persuade potential customers to purchase products or services.

Meet daily, weekly, and monthly targets set by the company.

• Customer Support:

Assist customers with their queries and resolve any issues they may have.

• Provide accurate information regarding products, services, pricing, and promotions.

Data Management:

• Update customer information in the CRM system.

Maintain detailed records of customer interactions, including the nature of the call, customer feedback, and sales made.

Feedback Collection: Gather customer feedback to improve products, services, and processes.

• Report customer issues and complaints to the relevant departments for resolution.

• Key Skills and Qualifications:

Language Proficiency: Fluent in Tamil (both written and spoken); basic English is an added advantage.

• Communication Skills: Strong verbal communication skills with the ability to explain products/services clearly.

Customer Service Orientation: Ability to handle customer inquiries and complaints professionally.

Sales Acumen: Experience in sales or a strong persuasive ability is preferred.Computer Skills: Basic knowledge of computer operations, including MS Office and CRM software.

• Time Management: Ability to manage time effectively and meet targets.

• Education:

Minimum Qualification: High School Diploma or equivalent (Bachelor's degree is a plus).

• Additional Requirements:

Experience: Previous experience in a telecalling or customer service role is preferred but not mandatory.

• Availability: Flexibility to work in shifts, including weekends if required.

Personality: Positive attitude, patience, and ability to handle stress.

• How to Apply:

Interested candidates can send their resumes to [Confidential Information] or contact 99780 53668 for further information.

Job Types: Full-time, Permanent

Schedule:

• Day shift

Fixed shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)

tele sales: 1 year (Preferred)

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Tamil or Malayalam (Preferred)

Work Location: In person