Job Details
Work Level: Senior Leadership
Core: Self Motivated
Leadership: Empathy
Role: N/A
Industry Type: Banking
Function: Banking Operations
Key Skills: Relationship Manager,Wealth
Education: PG/ Master
Note: This is a requirement for one of the Workassist Hiring Partner
Role Description
This is a full-time on-site role for a Talent Acquisition Specialist at Workassist. The Talent Acquisition Specialist will be responsible for full-life cycle recruiting, including sourcing, screening, interviewing, and hiring candidates. They will also play a key role in employer branding and ensuring a positive candidate experience throughout the recruitment process.
Acquisition Manager - Wealth (Sr Associate)
- Manage customer's issues on service or investment needs. Escalate if required. Probe and identify requirements to provide appropriate solutions to customers.
- Ensure complete knowledge on all products services. Be the leader for resolving all queries complaints. Ensure full training & briefing on all product launches & upgrades.
- Research complaints & compliments. Analyze & suggest innovations ideas on product service improvement in addition to service level improvements.
- Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers queries.
- Work hand in hand with fellow CBG RMs, Service Manager and TRE to ensure that all objectives of the team are met and there is team harmony and unity.
- Working with the Branch Heads to achieve sales & service through in-branch business development activities, and providing feedback to the team.
- Ensure compliance with operations risk and rigour requirements e.g. Health & Safety standards, security of premises, KYC and anti-money laundering measures.
- Establish Bank as a wealth management provider in India. Undertake frequent competitor analysis so that product suite is in line with (or ahead of) competing banks. These updates to be shared with seniors at regular intervals. Also suggest local promotional activities which will help reinforce the brand.
- Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers queries.
Qualifications
- Experience in full-life cycle recruiting, hiring, and interviewing
- Knowledge of employer branding strategies
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to work in a fast-paced environment
- Familiarity with recruitment software and applicant tracking systems
- Experience in the HR industry is a plus
Company Description
Workassist is an online recruitment and employment solution provider based in the Greater Kolkata Area. We offer a platform that connects job seekers with relevant jobs and provides employers with the best talent from various industries and experience levels. With our e-recruitment technology, we ensure a seamless job search experience for both parties.
(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!