Talent Acquisition & Operations Specialist

Overview:

You will play a key role in supporting the recruitment efforts and operational functions of our organization. You will be responsible for sourcing and attracting top talent, coordinating the hiring process, and managing various administrative and operational tasks to ensure the smooth functioning of the organization.

Responsibilities:

• Hiring Cycle- Run a full life cycle recruiting desk, including interviewing, hiring, documentation, training, asset management, salary account setup, and onboarding.
• Retention Strategies- Ensure that staffing needs are being met with a long-term strategy in mind.
• Candidate Assessment- Conduct in-depth discussions with candidates to assess their qualifications, interests, and authenticity.
• Sourcing Strategies- Innovate unique sourcing strategies, utilizing a combination of job boards, databases, and response management techniques.
• Discovery Process- Demonstrate ownership of the discovery process for each assigned engagement, ensuring critical knowledge transfer to successfully close hiring demand.
• Set Performance Standards- Set up benchmarks, and metrics, and foster a continuous improvement mindset.

HR Operations:

• Daily Operations- Oversee day-to-day operational activities, including facilities management, office supplies procurement, etc. Create and manage invoices and credit memos of vendor management.
• Review Records- Review financial records for accuracy and review billing invoices, purchase orders, and inventory reports, and monitor the accounts payable and accounts receivable functions.
• Logistics- Coordinate logistics for meetings, events, and employee activities, including scheduling, and catering arrangements.
• Employee Performance- Prepare monthly performance scorecards for each employee, creating improvement plans and motivating employees to enhance their performance.
• Enhancement Strategies- Review and analyze employee performance, creating strategic plans to enhance the organization.
• HR Issues- Partner with employees to support human resources issues, leaves, health concerns, and compliance matters.
• Team Discussion- Communicate with department heads regarding performance reviews and escalations.
• Wellness Events- Conduct wellness events such as birthday and anniversary celebrations, food sponsorships, games, and other events.
• Background Verification- Conduct background verifications for new hires before the hiring process is finalized.
• Policies, Procedures, and Handbooks- Maintain and update organizational policies, procedures, and employee handbooks as needed.
• Administrative Support- Provide administrative support to senior management, including scheduling meetings, managing calendars, and preparing documents and presentations.
• Arrangements and Reports- Assist with travel arrangements, expense reports, and other administrative tasks as needed.
• Employee Inquiries- Serve as a point of contact for internal and external inquiries, routing requests to the appropriate department or individual.
• Employee Experience- Identify opportunities to streamline processes, improve efficiency, and enhance the employee experience.
• Best Practices- Implement best practices and standard operating procedures to optimize recruitment and operational workflows.
• Team Collaboration- Collaborate with cross-functional teams to drive continuous improvement initiatives and achieve organizational goals.
• Schedule Preparation- Assign shifts to employees, including night staff and weekly off schedules.
• Employee Handling- Handle issues related to employee performance, behavior, and other employee management queries.
• Department-Specific Assessments- Prepare department-specific assessments covering organizational rules, regulations, and tasks etc.
• Exit Interviews- Conduct exit interviews to understand employee expectations and reduce attrition.
• Employee Support- Provide continuous training, motivation, and support for employee wellness.
• Compliance- Manage employee records and ensure compliance with record-keeping requirements.
• HR Operations- Assist with payroll processing, benefits administration, and employee inquiries related to HR and operations matters.
• Weekly Meetings- Conduct weekly meetings with staff to ensure alignment between employee and organizational expectations.
• Employee Recognition- Reward top performers from each department quarterly based on performance scorecards.
• Performing other related duties as required to support the operation of the animal shelter and the welfare of its residents.

Knowledge of:

• Proficiency in computer skills, including Microsoft Office suite, HR related tools, and
• presentation software.
• Familiarity with typical office protocols, methods, and equipment.
• Knowledge of safety protocols and adherence to safe working procedures.
• Skill in maintaining precise record-keeping.

Qualifications:

• Bachelor's or Master's degree in Human Resources specialization.

Required Background, Experience and Skills:

• Total 10+ years of experience end-to-end talent acquisition, including sourcing, screening, interviewing, and onboarding candidates across various industries and job levels, operations management, or a similar role.
• 5+ years of experience in developing and implementing recruitment strategies and programs to attract top talent, with a focus on diversity and inclusion initiatives.
• Demonstrated expertise in utilizing applicant tracking systems (ATS), recruitment marketing platforms, and other HR technologies to streamline hiring processes and enhance candidate experience.
• Strong knowledge of recruitment best practices, including sourcing techniques, candidate assessment methods, employment laws, regulations, and HR processes with 4+ years of experience in ensuring recruitment practices align with legal standards and company policies.
• 4+ years of experience in workforce planning, including analyzing staffing needs, forecasting talent requirements, and developing talent pipelines to support business growth and scalability.
• Experience in conducting training sessions, workshops, or seminars on recruitment best practices, talent assessment techniques, and HR operations optimization.
• Proficiency in data analysis and reporting, with the ability to leverage recruitment metrics and analytics to drive continuous improvement and inform strategic decision-making.
• Strong project management skills, with the ability to manage multiple recruitment projects simultaneously and deliver results within established timelines and budget constraints.
• Adaptability and problem-solving skills, with the ability to thrive in a fast-paced, dynamic environment.

These requirements highlight the specific skills, experiences, and competencies needed for success in the role of Talent Acquisition and Operations Specialist.

This role epitomizes the essence of our mission, acting as a vital connection between our organizational objectives and the committed individuals who are aligned with our dedication to animal welfare. With a combination of leadership skills, organizational expertise, and a sincere affection for animals, this position plays a crucial role in maintaining the efficiency of our operations while fostering a compassionate and inclusive community of caregivers. Becoming a part of our team entails influencing the trajectory of animal care and also playing a role in creating a more compassionate world for animals.