About Elevance
Elevance is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.
A regular in Fortune 500 list, Elevance ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.
About Carelon
Carelon Global Solutions was founded in 2017 as a fully owned subsidiary of Elevance (Previously Anthem Inc).
At the center of Carelon is its philosophy of Think Limitless. This enables us to strive for operational excellence, design and cutting-edge innovations and solutions, and deliver exceptional business value for the clients.
Diversity is one of the cornerstone values at Carelon and we are proud of harboring a rich and wholesome environment that embraces differences, is inclusive, values talent and creativity, and discriminates against any bias.
Carelon received its Great Place To Work certification in July 2021.
Our Mission & Values
Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity
Job Purpose
- Ensures systems and processes are adhered to by team members
- Responsible for complying with state and local employment laws as well as audit requirements
- Develop and implement ideas for improving the talent acquisition process identify key sourcing channels, develop and implement creative sourcing strategies, leveraging social media channels, employee referrals, etc; creating and maintaining a candidate pipeline.
- Partner with TA heads in the selection process, adopting the appropriate interview assessment methods and sharing best practices
- Build strong relationships across multiple stakeholder groups, including different Regions, internal & external.
- Possess a strong ability to influence and align key decision makers
- Ability to translate the sourcing strategy to the team that drives resourcing performance and understand where and when to intervene in areas that will drive greatest performance impact.
- Responsible for end to end performance of the sourcing, screening and scheduling function for his/her set of portfolio and drive the performance possibility
- Embedding the change to internal and external resourcing processes and capabilities to ensure we achieve our performance ambition
- Responsible for determining current staffing needs and producing forecasts
- Communication with customers/partners/media/internal
- Hiring/Training/Mentoring
- Lead the team and provide standard service in line with agreed KPIs, SLAs for GIC needs.
- Own all relevant Compliance policies and tools that enable the resourcing process and search for ways to innovate and drive improvements. This includes controls requirements for resourcing activity.
- Drives best practice for the employee referral program to enable a truly global program for internal engagement and external hiring
- Drive best hiring practices in the Sourcing function, optimize source mix, drive social media hiring, ensuring the provision of value add service to hiring whilst containing / reducing agency spend and other related costs
- Responsible for continually evolving the resourcing service and looking to leverage scale and efficiencies with key suppliers
Job Responsibility
- Deep understanding of the sourcing, ER, IJP, Campus hiring, C2H hiring process and current talent acquisition trends
- The candidate must have proven leadership and stakeholder management abilities
- Strong interpersonal and cross cultural relationships
- An ability to work in the most confidential situations gaining trust through absolute discretion and respect from colleagues and stakeholders alike
- Ability to listen but also persuasively convey opinions and recommendations
- Strong analytical skills ensuring that data is used to create powerful business cases as well as track and draw insight to generate action plans to achieve objectives and course correct
- Exceptional communications skills both written and verbal and be confident to present with impact and credibility
- A continuous improvement mind-set, always evaluating programs and tools and identifying areas for improvement
- Responsible to fulfill agreed-upon hiring targets and achieve SLAs for Average Time to Fill
Qualification
- Advanced or basic degree (MBA in HR is preferable) from a reputed institute.
- Total of 9 to 12 years of prior experience in Talent Acquisition roles. Out of which, at least 2 to 4 years exclusive experience as a Talent Acquisition Manager.
- Expert knowledge of human resources laws
Experience
- Ability to maintain a thorough understanding of the employment landscape, specifically in the technology, business operations for a tech-insurance services, which you use to implement smart recruiting strategies
- Drive additional value when recruiting via smart networking strategies
- Process orientated with an aptitude for building out workflows and/or communication schedules that work across time zones for both candidates and hiring managers
- Experience in building end-to-end processes which improve candidate experience, time to fill, cost per hire, and overall efficiency in a high volume recruiting environment
- Expertise in data-driven decision making in a recruiting environment. One who prefers making decisions based on deep analysis when it comes to evaluating sales achievements and course correcting
Knowledge and Competencies
- Market Intelligence is highly regarded, great market intelligence understanding the available talent in the market and position hiring for.
- Great assessors of talent, working with the hiring manager to understand the skills needed to do the role and what the market has to offer.
- TA Managers are relationship builders connecting and building relationships with candidates, referrals channels and within groups, clubs and professional associations.
- Naturally curious by nature and use sourcing skills to find and uncover talent, whether it's within the applicant tracking system (ATS), candidate relationship manager (CRM) and any other preferred tools.
- Communication is essential especially offline and online activities including social media, email and in person communication.
- Carelon expects the TA Manager role to be resilient and a motivational leader. Leading by example as an ambassador for the team and organization with a clear focus on ethics, diversity, open communication, teamwork, and values that showcase and promote the employer brand and employee value proposition
The Carelon Promise
- Aligning with our brand belief of limitless minds are our biggest asset, we offer a world of limitless opportunities to our associates.
- It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.
- This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.
Life @ Carelon
- Extensive focus on learning and development
- An inspiring culture built on innovation, creativity, and freedom.
- Holistic well-being
- Comprehensive range of rewards and recognitions
- Competitive health and medical insurance coverage
- Best-in-class amenities and workspaces
- Policies designed with associates at the center
Equal Opportunity Employer
Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Reasonable Accommodation
Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.
If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.
Disclaimer: Offered designation titles differ*
