This job is with Oracle, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.
As a Lead System Analyst for Oracle Health, you would be responsible for leading the technical support responsibilities, contributing to system performance improvement and owning the root cause analysis and remediation for our client systems issues. You are also expected to manage projects and support queues for solutions and services. Consult with other teams for incident resolution and proactive solutions. Analyze, troubleshoot and improve system performance. Manage the relationship with support teams and act as the point of contact for support escalations. Diagnose, analyze, and troubleshoot technical problems to resolve issues and contribute in Service Resiliency Program to improve system performance.
Basic Qualifications
- Bachelor's or master's degree in Computer Science, Computer Engineering or related field
- At least 6+ years of system engineering experience in Windows servers administration and Linux server administration.
- At least 3 years of Microsoft Operating Systems experience
- At least 3 years of Oracle Enterprise Linux work experience
- Knowledge in ITIL framework
Preferred Qualifications
- Knowledge and hands-on experience of Linux and Windows systems
- At least 3+ years of project management/implementation work experience
- Strong written and oral communication skills
- Proficient with task management utilities
Expectations:
- Willing to work on a flexible schedule as needed
- Willing to work on different technologies as needed
- Willing to take up oncall support 24/7 or 12/7 as needed
- Participate in weekly client calls.
Coaching and mentoring the team as and when needed
Career Level - IC4
Work closely with Oracle's internal business and development teams to drive the technical/functional global implementation of Oracle's applications internally. The main responsibilities may include: Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications. Define business specifications with the internal user community for the global deployment of the application. Define and drive business specifications for product and component integration points. Map standard application functionality to global/local business specifications. Manage product gaps from business specifications to product enhancement and/or business process change. Manage product setup definition and configuration along with internal business process teams. Manage all aspect of product rollout and coordination with internal teams. Define specifications for data migration from legacy systems into newer applications. Define specifications for data interfaces between applications for product rollouts. Manage user acceptance testing and transfer of information to internal teams. Provide technical support for implemented applications; diagnosing and reporting bugs, applying patches and upgrades as needed. Establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company's information processing systems. Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations and Global IT.
Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.
As a Lead System Analyst for Oracle Health, you would be responsible for leading the technical support responsibilities, contributing to system performance improvement and owning the root cause analysis and remediation for our client systems issues. You are also expected to manage projects and support queues for solutions and services. Consult with other teams for incident resolution and proactive solutions. Analyze, troubleshoot and improve system performance. Manage the relationship with support teams and act as the point of contact for support escalations. Diagnose, analyze, and troubleshoot technical problems to resolve issues and contribute in Service Resiliency Program to improve system performance.
Expectations:
- Willing to work on a flexible schedule as needed
- Willing to work on different technologies as needed
- Willing to take up oncall support 24/7 or 12/7 as needed
- Participate in weekly client calls.
- Coaching and mentoring the team as and when needed
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
