System Engineer

Job Summary

As an IT Systems Engineer based in our office in Chennai, you will report directly to Global IT Systems Manager and will share responsibility for the management of the IT Systems Services and IT Systems Support functions with the other engineers.

There is a rota in place, which you would join after a familiarisation period, this will entail 1 week on helpdesk (and on-call) with 3 weeks working on projects. If you are pro-active, keen and diligent, want to feel pride in your workplace and have ownership of technologies then this is the right move for you.

Skills and experience required

Solid experience in a similar role (Desktop / Server support using Microsoft technologies 5 years +)

3+ years of Experience with Microsoft 365 services (OneDrive, SharePoint, Intune)

3+ years of Experience with any Backup system (preferred Dell, quest, BackupExec)

Strong hands-on experience in Active directory, DNS, DHCP

Experience with business continuity techniques

Experience with networking TCPIP, VPN, firewalls, routing and switching

Experience with Hyper-V and SQL advantageous

Experience with PowerShell would be an added advantage

Experience with monitoring tools would be an added advantage

Flexible problem solver willing to take on any task and manage a wide range of ongoing projects assigned to you and your team

Strong communication skills, both written and verbal

Ability to work to agreed deadlines

Fluency in English is essential as English is our working language. Other languages are highly desirable

Must have the legal right to live and work in India

Core responsibilities

Responsible for maintaining and supporting our Global user base via a ticketing system

Responsible for management of our Server estate (primarily Microsoft)

Responsible for full lifecycle ownership of any given problem ticket/s

Responsible for build / break-fix of consumer devices and servers

Liaison with IT suppliers

Support and maintain Microsoft Exchange 2019, Microsoft SQL, Hardware and Software Support, CISCO, HP, Dell

About KAL

We are a fast-growing, privately held technology company, which is leading the market for bank ATM software solutions. We currently have offices in Sydney, Cincinnati, Mumbai, Edinburgh, Verona, Bucharest, Dublin, Istanbul and Mexico City.

To apply, please send your CV to[Confidential Information]