Systems Analyst Retail Technology Job Description
Who we are:
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
About this team:
- Xstore POS application is a complex application and requires specialized knowledge to support it which is gained only by working on this application over years. It is extremely hard to find specialized resources in the market who knows about this software. Given most of our markets are on Oracle XStore 21 software hosted on AWS infrastructure, we are seeking a highly skilled and experienced Systems Analyst to analyze technology systems and related processes for new feature implementation and design improvements. The person in this role will coordinate with the engineering/systems team to analyze business requirements, design technical solutions and mapping documents, and ensure the seamless integration of the POS application with our omni channel systems.
- We operate the following agile framework and leverage multiple product teams across our various functions. We encourage our teams to form and figure out the best way to deliver critical business initiatives. We institute a culture of fun and lightheartedness to enjoy work each day. We are inclusive and know that we are stronger as a team than as an individual.
A day in the life:
- As a Senior Systems Analyst, you are expected to collaborate with the program team on the following responsibilities and apply your proficiency provide valuable support to the team.
- Analyze business requirements and translate them into technical specifications for the POS application.
- Build business cases, including cost / benefit analysis, for strategic initiatives and special projects
- Production Data Accuracy/Integrity/Cleanliness - Guest/Employee Profiles, Transactions, etc.
- Build and optimize Monitoring and Alerting capabilities across multiple integrations, not limited to POS
- Automate report generation in PowerBI, Splunk, etc. to get meaningful KPIs.
- Understand the architecture of applications and technology stack to recommend appropriate strategies to ensure SLAs are met.
- Work closely with cross-functional teams, including business analysts, developers, QA testers, and IT support staff.
- Data Analyst - Real/Actual data analysis for Business reporting, Project decision making, Production issues troubleshooting, etc.
- Provide technical guidance and support to development teams throughout the project lifecycle.
Qualifications:
- Bachelor's degree in computer science, Information Technology, or a related field. A master's degree is a plus.
- 7+ years of experience in systems analysis, design, and development, with a focus on POS applications.
- Proficiency in Oracle databases, including SQL, PL/SQL.
- Strong experience with AWS infrastructure, including EC2, RDS, S3, Lambda, and Terraform.
- Familiarity with modern development frameworks and languages such as Java, Python, or Node.js.
- Knowledge of POS hardware and software integration. XStore POS related experience is an asset.
- Excellent problem-solving and analytical skills.
- Strong leadership and project management abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant certifications in AWS (e.g., AWS Certified Solutions Architect) are highly desirable
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve impressive results.
- Communicates with honesty and kindness and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka does not take themselves too seriously.
