Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Install new network software releases, system upgrades, evaluate and install patches and resolve software-related problems. Plan and perform system backups and recovery.
Support, monitor, test, and troubleshoot hardware and software problems pertaining to the Local and Wide Area Networks (LAN/WAN) including VPN connectivity, etc. Recommend and schedule repairs.
Escalate and work with external IT vendors to resolve any complex requests related to PCs, printers, applications, and file security permissions.
Remediate network security issues from both internal and external sources (including viruses, spamming, and any unauthorized use of company network resources) utilizing anti-virus and anti-spam software tools to protect the Company s information assets.
Operate in compliance with vendors software licensing requirements and ensure it is kept at the desired level of currency.
Maintain accurate inventory of PC hardware and software utilizing asset management tools.
Maintain up-to-date PC firmware, MS Windows, antivirus, and other software patch updates, ensuring user productivity.
Assist outside vendors with the maintenance and troubleshooting of systems at multiple company locations.
Stay abreast of technology developments, looking for ways to improve the Company s productivity in the use of information technology.
Perform other related duties, as assigned, to meet departmental and Company objectives.
Qualifications for System Administrator
Associate or Bachelor s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
3-5 years of database, network administration, or system administration experience
System administration and IT certification in Linux, Microsoft, or other network-related fields are a plus
Working knowledge of virtualization, VMWare, or equivalent
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools
A proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
