The Senior Audit Manager, USPB Operations and Fraud Prevention is a senior level management position responsible for managing a complex and critical unit within Internal Audit, in coordination with the Audit team. The overall objective of this role is to develop and execute a robust Audit Plan, and direct complex audit activities for a component of the business at a regional or country level.
The U.S. Personal Banking (USPB) Operations and Fraud Audit Team is responsible for coverage of Customer Service, Credit Operations, Core Operations, Transaction Services, Collections and Recovery, Fraud Prevention and KYC Operations supporting multiple lines of business across USPB. The USPB Operations and Fraud Prevention Audit Team is part of the USPB Audit Team, which covers all aspects of the retail banking, cards, and mortgage lifecycle. The USPB Audit Team consists of approximately 60 professionals located in Florida, New York, Texas, Canada, and India.
In this role, you should be responsible for:
Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Ideally, you should have the following qualifications:
10+ years of experience in a related role
Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
Demonstrated successful experience in business, functional and people management
Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables
Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment
Effective negotiation skills
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Job Family Group:
Internal Audit
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Job Family:
Audit
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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