- Develop and maintain Web Intelligence reports using the latest versions of Business Objects software, with a specific focus on report formatting and layout design.
- Develop and support dashboards using Crystal reports.
- Collaborate with clients to gather requirements and translate them into effective report designs that meet business needs.
- Utilize the Information Design Tool (IDT) to create and maintain universes, ensuring data integrity and accurate reporting.
- Apply advanced formatting techniques to enhance the visual appeal and usability of reports, including charting, conditional formatting, and interactive features.
- Collaborate with cross-functional teams to troubleshoot and resolve any issues related to report design, data connectivity, and performance optimization.
- Stay updated on the latest Business Objects features, best practices, and industry trends related to report formatting and presentation.
- Assist with Business Objects administration tasks, including user management, security setup, and system configuration, as needed.
- Continuously assess and improve report development processes and methodologies to enhance efficiency and quality.
Additional Duties and Responsibilities
Other job-related duties and responsibilities may be assigned from time to time
Education
- Bachelors degree in computer science or related field or equivalent experience.
Experience
- At least 3+ years of support experience with Business Objects.
- Working Knowledge and in depth understanding of Business Objects Platform (4.x)
- Experience in creating dashboards using Crystal reports.
- Strong expertise in data grouping, collapse/expand functionalities in WebI and Crystal Reports.
- Ability to create charts, sections, tables in WebI and Crystal.
- Strong expertise in analyzing existing crystal reports and work with BI consultants to understand business needs.
- Good understanding for SAP BICS connectivity and experience in creating OLAP Universes & WEBI reports using BEX queries.
- Experience in mapping business requirements to functional and technical specs and deliver reports.
- Strong experience on design and development of Universes using IDT/UDT, Webi, BO launch pad, Dashboards, and visualization.
- Strong experience in Experience in consumption of multiple sources like BW4HANA, S4HANA, HANA, BODS etc.
- Experience development of reports with multiple tabs, multiple queries on a single screen, list & crosstab reports, charts, hyperlinking, drill down and drill through.
- Experience in Data analysis and able to reconcile data with source systems.
- Good Knowledge of Data Warehouse, BI Concepts and SQL.
- Good knowledge on CMC and security aspect (BO users/groups/folders etc.) and security setup based on SAP (BW4HANA and S4HANA) roles.
- Good to have knowledge on SAP BODS / Data Services.
- Knowledge on SAP BW4HANA/HANA source objects like Bex Queries and Calculation views is an added advantage.
- Good to have knowledge on Lumira.
Skills
- Superb technical trouble-shooting skills ability to debug issue and the tenacity for complex problem solving.
- Passionate focus on customer support and the ability to build long term, successful working relationships with Clients.
- Strong knowledge of key application functionality, tables, and relationships.
- Deep knowledge of SAP customization/extension methodologies.
- Excellent interpersonal, presentation and communication skills - verbal & written.
- Fluency in English is required.
- Attention to detail and the ability to learn quick.
- Extreme focus on Client satisfaction.
- Demonstrated ability to work independently and as part of a team.
