Support Consultant

Responsibilities:

• Develop comprehensive training materials for WFX implementation.
• Provide end-user support through various channels including chat, phone, and email.
• Troubleshoot customer-reported issues and deliver effective solutions.
• Act as a liaison to facilitate problem-solving between end users and the WFX development team.

Requirements:

• Must be a graduate.
• Exceptional communication skills, both verbal and written.
• Availability to work in time zones aligned with the US, UK, Europe, or Australia.
• Preference will be given to candidates with a BPO background.