Search by job, company or skills

Oracle

Support Analyst

Early Applicant
  • 3 days ago
  • Be among the first 50 applicants
Exp: 1-3 Years

IT/Computers - Hardware & Networking

(estd)

Job Description

Must have:

  • VERY GOOD COMMUNICATION SKILLS & PHONE ETIQUETTE.
  • Good knowledge of Windows & Mac OS.
  • Experience managing Active Directory accounts.
  • Ability to install & troubleshoot MS Office, Printer, Citrix, VMware, Software & Hardware issues.
  • Minimum 1 year of experience working in technical support supporting global customers.
  • Must be willing to work in US Shifts.

Good to have:

  • Preferred neutral accent.
  • Call handling skills (proper escalation & ownership of call etc).
  • Proven track record for identifying and quickly resolving a wide variety of Windows/MAC/SCCM/Azure/VMWare/Exchange Online/Network.

Career Level - IC0

Skills Required

Login to check your skill match score

Login

Date Posted: 22/11/2024

Job ID: 101114413

Report Job

About Company

Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas.In 2020, Oracle was the second-largest software company in the world by revenue and market capitalization.The company sells database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software.

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

Technical Support Analyst

Athreya Business ConsultancyCompany Name Confidential

Support Analyst

OracleCompany Name Confidential
Last Updated: 24-11-2024 07:13:15 AM