Studio Manager

JOB TITLE : Studio Manager

RESPONSIBLE TO : Sales Head

MATRIX REPORTING TO : CEO

MAIN PURPOSE OF THE JOB

The studio Manager's position is key to success at Advanced Hair Studio. The deployed person is

responsible for the smooth functioning of all the aspects of the studio: starting from revenue assurance,

to client service and all other A to Z functions related to the establishment.

The KRAs for this position are: Revenue Generation, Team Management, Branding Marketing and BD

Initiatives at the geography level and overall Operations of the studio.

Roles and Responsibilities:

Age should be 32+ and experienced person

To assure optimum performance and continual improvement in the five Key Result Areas (client

service, team deliverables, sales/marketing, upkeep of the studio appearance, and

profit/financial control)

To demonstrate and promote a 100% commitment to providing the best possible experience for

our clients by maintaining high standards set by the company.

Ensure that client related issues are resolved in a manner consistent with the company's

operating guidelines.

Responsible for maximizing revenues and achieving month on month targets.

Work closely with Business Development team to manage all sales activities of the studio and

meet revenue objectives.

To recruit qualified applicants, train and develop the team members in Technical, administrative

and Managerial abilities

Must motivate and mentor and give direction to the entire team.

Conduct regular trainings

Communicate all policies and procedures to the entire team.

Conduct regular meetings to provide various information including company communications,

policy reviews and goals.

Perform duties & manage the entire studio operations whenever needed.

Responsible for P & L of the Studio

Achieving Customer delights through friendly and proficient service

Regular inspections of all sections to ensure quality standards are maintained

Develop and maintain a motivational working environment within the department

Ensure associates are up to date with product knowledge.