About The Role
For informal enquiries, please contact Dave Kinmond at [Confidential Information].
The Department of Statistics has a fantastic opportunity for a Student Support Officer to join our team and help us create a vibrant student experience. This is an exciting time to join the support team as we expand our team to accommodate increasing student numbers and implement departmental and university wide initiatives in the pursuit of service excellence.
About You
You should be educated to at least A-level standard with excellent communication, administration and IT skills, and a strong customer service ethos. You will be a highly organised team player and have the ability to juggle a varied and demanding workload, proactively working to deadlines. You will also need to have a head for figures and great attention to detail, as the role will involve processing student marks, upkeep of student records, as well as working to improve the student experience. (Some occasional weekend working may be required).
You will enjoy interacting with a wide variety of people and take pride in providing high quality front-line support. If you are passionate about education, committed, and would love to work in an exciting and diverse university environment come and join us!
About The Department
The Department's research spans a broad range of areas in statistics, data science, theoretical and applied probability, finance and interdisciplinary collaboration. Its teaching programmes attract exceptional students at all levels. It comprises around 800 undergraduate students on degree courses in MORSE, Mathematics and Statistics and Data Science and 150 postgraduate students on the MSc Statistics, MSc Mathematical Finance and PhD degree streams. Major strategic initiatives include the research centre CRiSM, which acts as a catalyst for research across the breadth of the Department, the Applied Statistics & Risk Unit (AS&RU), which promotes and coordinates external partnerships, and the national Academy for PhD Training in Statistics(APTS).
The Department has close relations with the co-located Mathematics Institute and Department of Computer Science and with other departments such as Economics and the Warwick Business School and is strongly engaged with the Alan Turing Institute in London. The newly established Warwick Centre for the Applications of the Mathematical and Computing Sciences (CAMaCS) is a joint initiative with Mathematics and Computer Science designed to link Warwick's world-leading research in the departments with external partners and bring benefits to society through impact.
The Department of Statistics is committed to promoting equality and diversity, holding an Athena SWAN Silver award which demonstrates this commitment. We welcome applicants from all sections of the community and will give due consideration to applicants seeking flexible working patterns, and to those who have taken a career break. Further information about working at the University of Warwick, including information about childcare provision, career development and relocation is at https://warwick.ac.uk/services/humanresources/workinghere/
About The University
Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We're one of the world's top universities, ranked 67th in the world and 10th in the UK*, with 92% of our research assessed to be world leading or internationally excellent**.
You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.
- QS World University Rankings 2024
- Research Excellence Framework 2021
To find out more about us visit our website.
How to Apply
CLOSING DATE: Wednesday 24 July 2024 at 11.55pm
To apply, please click Apply below and submit an application form by the closing date. Please plan for any potential delays as
you will not be able to submit an application past this deadline (even if you opened the form at, say, 11.30pm).
Please attach a CV and cover letter.
- Your CV should include your most recent employment experience, any other relevant experience, and education history.
- Your cover letter must detail how you meet each of the essential criteria found in the Job Description document below (desirable criteria too, where possible).
Please see here for guidance on writing a cover letter. We
highly recommend using individual criteria as headers and giving examples below, though you are free to format the letter as you wish.
To streamline our hiring processes, we can only accept applications via our official website, warwick-careers.tal.net.
Interview Date: TBC
Start Date: TBC
What we Offer
We will provide you with a great range of benefits, which include an attractive pension scheme, 26 days holiday plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.
We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here.
We are proud to say that we are a Living Wage employer.
Our Commitment to Inclusion
Warwick is committedto building an organisation ofmutual respectanddignity, promoting awelcoming, diverse, and inclusive workingand learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to berecognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpageshere.
The University currently holds aRace Equality Charter Bronze Award,Athena Swan Sliver Awardand aDisability Smart Bronze Award.The University of Warwick is also one of the six founder institutions of theEUTOPIA European University Alliance.
Disclosure & Barring Service (DBS)
The University of Warwick complies with the DBS Code of Practice and undertakes not to discriminate unfairly against anyone who makes a Disclosure relating to a conviction or other information revealed. More information is available on the University's Vacancy pages and applicants may request a copy of the DBS Code of Practice.
Job Description
JD Student Support Officer (80439).pdf 184KB Opens in a new window
Right to Work in the UK
We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.
