Job Description
Skills:
Customer Satisfaction, Customer Loyalty, Sales Performance, Operations, Staff Training, Management, Training & Development, Education,
We are looking for a result driven retail Store Manager for our ethnic wear brand to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, support employee recruitment, or retail management. Store Manager responsibilities includes supervising assistant store managers.
Store Manager Responsibilities
Developing store strategies to raise customers pool/Foot Fall, expand store traffic and optimize profitability
Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
Ensuring high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc.
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc.)
Be a shining example of well behavior, grooming standards and high performance
Additional store manager duties as needed
Requirements And Skills
Proven successful experience as a Retail Store Manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
BSC degree in Business Administration or any relevant field
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