Key Responsibilities:- Managing shift scheduling and assigning staff, including overseeing the roles of Customer Relations, Customer related conflict.
- Analyzing staff performance in-store and providing support to coordinators.
- Overseeing online customer support, including addressing queries and facilitating direct communication through the store's WhatsApp community channel.
- Ensuring adherence to branding guidelines across all marketing materials and channels.
- Ensuring the employee training sessions shifts and schedules too.
- Ensuring strict adherence to inventory hygiene and sanitation standards throughout the store.
- Qualifications:
- Preferably a graduate with 8.3 years of MINISO experience or 12+ years of experience in another retail sector.
- Excellent communication and interpersonal skills.
- Strong understanding of inventory management and retail operations.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Strong leadership and team management skills.
- Proficient in analyzing KPIs and driving performance improvements through training.
- Solid understanding of cash handling and financial management.
- How to apply
To apply for the position, please use the following Google link or copy and paste it into your browser and fill the form
https://docs.google.com/forms/d/1qyiJrJ_AW_f4WkPrtdp1gDpm3vk_76ewZ1sqNGtqOaA/edit
Job Types: Full-time, Permanent
Pay: 27,000.00 - 35,000.00 per month
Benefits:
Schedule:
Rotational shiftSupplemental Pay: Performance bonus
Application Question(s):
Marks in Maths in 10th class
Education:
Experience:- total work: 6 years (Preferred)
Retail sales: 3 years (Preferred)
Language:
Work Location: In person
