Customer Service:- Ensure excellent customer service standards are maintained.
Handle customer complaints and inquiries effectively.- Monitor customer feedback and implement improvements as necessary.
Foster a customer-centric culture among staff.
- Sales and Revenue Generation:
Develop and implement sales strategies to achieve targets.
- Monitor sales performance and adjust strategies accordingly.
Analyze market trends and identify opportunities for growth.- Drive upselling and cross-selling initiatives.
Prepare regular reports on sales performance, inventory levels, and other key metrics.- Provide updates to senior management on store operations and challenges.
Recommend strategies for improvement based on data analysis.
Bachelor's degree in business administration, retail management, or related field (preferred).
- Proven experience in retail management, with a track record of achieving sales targets.
Strong leadership and interpersonal skills.- Excellent communication and customer service abilities.
Proficiency in inventory management software and MS Office applications.
- Knowledge of retail industry trends and best practices.
Job Type: Full-time
Pay: 17,
- 00 - 20,000.00 per month
Schedule: - Day shift
Experience:
- total work: 1 year (Preferred)
Work Location: In person
