Your responsibilities
- Planning, provision, operation and further development of storage, backup and restoration operations for IT systems on various technology platforms in the data center, the Cloud and the decentralized locations.
- 2nd level Support in the Windows/Linux/SAP server environment (check, implement, process and record of incoming faults via ticket system, typically ServiceNow)
- Troubleshoot performance issues related to the backup and recovery environment and recommend solutions.
- Develop guidelines for the design of cooperation and demarcation between 1st and 2nd level support
- Analyze, define and visualize requirements in coordination with the requesters (from group companies).
- Creation and updating of the necessary documentation.
- Participation in global IT Infrastructure service delivery team of the organization.
Your profile
The person shall be responsible for devising methods as well as performing storage and backup operations of the global organization.
Stakeholders within the organization include colleagues in the IT Infrastructure team; owners of application systems in IT and in business functions; managers of IT in various legal entities within the MX segment; and IT Leadership.
Needs to work closely with providers of Cloud Data Center services to deliver business needs and achieve service goals.
- In-depth knowledge of various technologies and tools being used for data storage, backup, and restoration like Veeam, Commvault, Veritas, Symantec Exec, Keepit.
- Good exposure to use of back-up and restoration technologies on cloud platforms (Azure, AWS like Azure Backup and AWS Backup.)
- Must know Backup strategy and must be efficient in planning the backup placement and capacity requirements.
- Implementation and handling of Backup Archive storage
- Candidate should have 8+ years of professional experience.
- Experience in international projects is an added advantage.
- Bachelors in engineering degree or equivalent.
- Ability to learn new technologies and adopt new tools and techniques to increase automation, performance and scalability.
- High commitment, resilience, motivation, and flexibility
- Communication skills, social competence, and assertiveness
- Very good analytical skills
- Work Location - Thane(Mumbai)
Your benefits with us
Company
https://www.thyssenkrupp-materials-services.com/en
Contact
Khushboo Rajani - [Confidential Information]