Job Description
Desired Competencies (Technical Competency)
Must-Have..
Experience in Brocade SAN Switches, Hitachi, and storage arrays
Strong troubleshooting/problem solving skills.
Analyze end to end Storage performance, performance reporting and assessment, capacity.
Experience in HNAS & VSP environments.
Tools knowledge BNA, Hitachi Command suite, Tuning Manager, Hitachi OpsCenter Etc.
ITIL Process knowledge (Problem, Incident, Change Management), Agile
Team player, good communication skills, flexibility to work in all shifts.
Willingness to support 24x7 environment.
Host Multipathing, Clustering & VTL technology
Good-to-Have
Preferable Automation, scripting knowledge
SN
Responsibility of / Expectations from the Role
1
Hitachi Storage SAN/NAS allocation, upgrades and optimization standards, migration
2
Work with client teams to provide timely status updates on project/engagement
3
Provide Root Cause analysis on incidents, Performing complex Tasks in Virtual environments
4
Zoning, switch upgrade, decommission activities, fabric maintenance activities
5
Storage Performance reporting, analysis and tuning
6
Daily health checks of storages and switches and troubleshooting issues
7
Daily/weekly/monthly reports or as per customer requirements reports & documentations
Desired Candidate Profile
BACHELOR OF ENGINEERING