About Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organisations worldwide to harness speed and agility with a cloud-first strategy.
Responsibilities
We're looking for an experienced Site Reliability Engineer to join our Platform & Tooling team. Reporting to the Senior Director, you'll be responsible for:
- You will design the infrastructure, tools, services, and platforms that allow our operations and primary product teams to deliver high-quality, reliable, and scalable services, enhancing the customer experience.
- We are looking for close collaboration with multiple teams to improve our observability, automation, configuration management, deployment, and reliability practices.
Job Location - Bangalore / Hyderabad
What We're Looking For (Minimum Qualifications)
- 6+ years of software development experience in Cloud-SRE/DevOps/System Engineering
- Technical Skills: Proficiency in a combination of SRE and software development(any).
- Operating Systems: Linux, FreeBSD
- Scripting and Programming: Python, Go, Shell
- Observability: OpenTelemetry, Prometheus, Grafana, ELK stack, or any enterprise monitoring platform
- Databases: PostgreSQL, OLAP/Time Series/Analytics DBs, Redis
- Other SRE Tools: Terraform, Puppet, Ansible, ETL, Docker, Kubernetes, JIRA, Jenkins, Maven, Splunk, Tomcat/Nginx, Kafka, Apache Spark, Flink.
- QA/Testing: Experience with relevant testing tools and frameworks
- AI/ML: MLOps, GenAI, SRE/AI Co-Pilot
What Will Make You Stand Out (Preferred Qualifications)
- Infrastructure Management: Design, manage scalable and reliable infrastructure solutions to support Zscaler's cloud services.
- Observability: Develop systems for monitoring, logging, tracing, and alerting to ensure the health and performance of our infrastructure and applications.
- Automation: Design automation and orchestration platforms and tools to improve Deployment, patching, upgrades, scaling, and management of infrastructure and applications.
- Continuous Deployment (CD) Platform: Design Continuous Deployment platform and tools to deploy our products into cloud environments with high reliability and minimal human intervention.
- Configuration Management: Design configuration management platforms and tools to improve configurations within our cloud environment.
- Chaos Engineering: Design a Chaos Engineering platform to guide failure modes and effects analysis, ensuring maximum resilience and scalability of infrastructure and applications.
- Portal Development: Design scalable portals for SRE dashboards, SLI/SLO/SLA management, error budgets, and executive dashboards to support data-driven decision-making.
- SRE/AI Co-Pilot Platform: Develop and integrate SRE/AI Co-Pilot solutions to enhance the efficiency of operations and engineering teams.
- Collaboration: Work with product, operations, and security teams to ensure seamless integration and deployment of new tools, features and updates across the cloud.
- Documentation: Maintain comprehensive documentation of infrastructure, and tools to ensure knowledge sharing and continuity.
At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Benefits
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Multiple health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here .
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
