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You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Staff Engineer
GMST delivers and maintains highly innovative global products and set components of core functions that provide a seamless, consistent, and connected experience for our Merchants. Within GMST, we strive to advance AXP's growth, services, and brand by continually improving capabilities and analytics across acquisitions, submissions, servicing, pricing, reconciliation, risk, and merchant payments globally.
Are you a change agent with a deep hands-on technical skills and a passion to build outstanding products for merchants If so, we are looking for an enthusiastic, driven, and forward-thinking Staff Engineer to join our mission. As a Staff Engineer on our team, you will help lead the organization to the next generation interactive experience across channels.
Staff Engineers serve as key leaders on the Global Merchant Services Technology team. As this role will play heavy influence in the success of our goals, we are searching for candidates with strong fundamental experience in distributed software development and design principles while also blending technology strategy, executive communications, and influencing behaviors. The person in this role will drive the vision, technology design, engineering, development, and rollout for multiple products, and software utilities across the platform, ensuring they meet the evolving needs of American Express and its merchants while helping get results for Merchant Technologies. Our leaders are role models the culture of enterprise thinking by helping to develop the best agile practices and bringing partners and colleagues along.
Responsibilities
- Hands-on collaboration with business and technology leaders, stakeholders, product owners, Architects, and Engineers to define, develop, test and validate technical solutions to help drive customer-first product roadmap enabling business outcomes.
- Drive transformation, innovation and lead robust engineering development within a fast paced, agile environment while understanding and managing competing priorities.
- Implement innovative technologies and demonstrate courage to fail.
- Engage in hands-on design of both high-level and detailed technical designs and ensure alignment of strategy, architecture, tools/methods to execute product and strategy roadmaps.
- Contribute to the review and analysis of business needs and user stories.
- Forward thinking with an ability to implement for the short term while designing for the long term.
- Ability to learn and adapt to new technologies and able to exploit them to their optimal potential
- Participate in strategic discussions, thinking outside of the box, and challenge the status-quo
- Ensure compliance with security regulations.
- Collaborate with Enterprise Architecture and other Enterprise solutions teams (OneData, OneAmex and OneIdentity etc) for solutions and implement the learnings within GMST organization.
- Contribute to Technology community by actively participating in team and company-wide architecture and engineering discussions and forums.
- Forward thinking with an ability to implement for the short term but at the same time design for the long term.
- Drive both high-level and detailed technical designs and conduct design reviews as well as hands-on knowledge of full stack coding and infrastructure platform.
- Responsible for health and quality of the code across the portfolio, including all aspects of testing unit, functional and performance and CI/CD.
- Ability to adapt to new technologies and learn quickly.
- Be a Change Agent and willing to challenge status quo while helping to drive the necessary changes.
- Introduce new Engineering paradigms, techniques, and solutions.
- Lead Merchant Payments and Reconciliation initiatives in support Digital and Self-service initiatives.
Compliance Language
Minimum Qualifications
- 12+ years of hands-on Engineering experience in a complex environment and/or comparable experience.
- Bachelor's Degree in computer science, Computer Science Engineering, or related field required; Masters is a plus.
- Hands-on experience with Reactive and Functional programming, ELK, Java, Vert.X, APIs, Spark, Scala, Kafka, Gridgain, Apache ignite, Cassandra, Full Stack, Python, PostgreSQL, OneData, DB/Caches (Elastic/Redis), DB2 and eCP infrastructure, Jenkins and In Memory Computing.
- Knowledge of business process management and Open Source technologies (JBPM) to drive new generation of process implementation.
- Successful Engineering and deployment of large-scale web products in an Agile product development environment.
- Well versed in the concept of minimum viable product and engineering to support an MVP based rollout.
- Experience with hands-on collaboration with Architects, Engineers and Directors to define, test and validate solution requirements and technical implementation approaches.
- Ability to direct a team and negotiate and influence stakeholders across the organization.
- Ability to build long term relationships and work with a broad range of Engineers, Architects and Principal Architects.
- Excellent oral and written communication skills with a proven ability to influence technical and non-technical audiences including those at the Executive leadership level.
- Demonstrated experience coaching, mentoring, and developing technical professionals.
- Possess wide-ranging experience and ready to roll up the sleeves to resolve complex issues in creative and effective ways.
- Knowledge of Amex Acquiring and Merchant Payments platforms and business processes is a plus.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Benefits
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
