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SR universe tech

Sr Service Desk Engineer (Onboarding/ offboarding support)

Early Applicant
  • 10 days ago
  • Be among the first 50 applicants

Job Description

  • Supplier will provide 24x7x365 coverage with a guaranteed turnaround on all on-boards. Perform the Terminations process with audit requirements in mind ensure there are specific rules in place to immediately process required steps once ticket hits queue.
  • Documentation secured and only accessible by members of On/Off-boarding team. Quality Control is in place to ensure high level of accuracy and compliance.
  • High level of expertise in variety of systems and applications including AD, Exchange Management Console, O365, WebEx, Okta, Oracle, Avaya, Google Workspace and others.
  • Expertise in improving and streamlining your On/Off-boarding process.
  • Remotely coordinate device ordering, and distribution/collection of devices following existing process.
  • Work with IT team to ensure user profiles are created/updated and devices are authenticated to the network.
  • Coordinate with IT to ensure systems are operational and peripheral device's function. Provide monthly standard metrics and reporting

Job Type: Full-time

Pay: Up to 750,000.00 per year

Shift:

  • Rotational shift

Work Days:

  • Monday to Friday

Ability to commute/relocate:

  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you having Experience in AD, Exchange Management Console, O365, WebEx, Okta, Oracle, Avaya, Google Workspace and others

Education:

  • Bachelor's (Preferred)

Experience:

  • service desk engineer: 2 years (Preferred)

Work Location: In person

More Info

Industry:Other

Function:IT

Job Type:Permanent Job

Skills Required

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Date Posted: 14/11/2024

Job ID: 100389349

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