About Company : Our Client is Mobile and Web Solutions for Businesses and Enterprises. offers a full range of mobile and IT services, from mobile app proof-of-concept development .
Job Title :Sr. Salesforce Administrator
Experience: 3 to 10 years
Work Type : Full Time
Work Mode : Work from Home
Budget : Upto 24 LPA
Notice Period : Immediate to 15days
Location : open to pan India
Shift- 5.00 PM - 2.00 AM IST
Excellent comm skills as they will be working with US Managers. Individual contributor, but someone who can also handle a team if required.
Who are Senior Admins
Senior Salesforce Administrator is anyone who is not a Junior/Mid-level Administrator and has at least 8+ years
of Salesforce Administrator experience. Senior Salesforce Administrators will have additional years of technical
experience and a strategic focus with a proven ability to analyze, design, and optimize processes utilizing the
Salesforce platform, increasing user adoption and driving best practices.
About the role:
As Senior Salesforce Administrator reporting to the VP of Revenue Strategy, you'll play a vital role at SalesIntel.
We seek a proactive individual who can help us continually improve and enhance our Salesforce platform,
gather requirements and feedback, design scalable best practice solutions, and manage the SalesOps roadmap.
Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator
should enjoy all aspects of user management, including support tickets, training, and designing solutions with
user satisfaction a priority.
We are looking for someone with a deep understanding of the Salesforce platform who can understand our current setup and business objectives to identify improvements. The Senior Salesforce Administrator should be comfortable with change management and governance and communicate, prioritize, and manage all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to
translate technical information into layman's terms, clearly explaining design options and their potential impact.
Responsibilities:
All aspects of user and license management, including new user setup/deactivation, roles, profiles,
permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval
processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile
administration, dashboards, and reports
Understanding of basic triggers/Apex code knowledge
Sandbox environment management
DevOps/release management experience .
Identify and gather requirements, translating into best practice, scalable solutions with a focus on
exceptional user experience
Identify unused or underutilized platform features
Create a platform roadmap and define priorities, liaising with stakeholders
Own the communication of any platform changes to end users and stakeholders
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and
Optimizer
User support tickets
Monitor and improve user adoption
New user and ongoing user training
Technical documentation
Management of integrated applications and third-party suppliers, including (but not limited to) Hubspot,
Outreach, DocuSign, ChurnZero, Linkedin, Coach360, Cloudingo, and the SalesIntel product.
Qualifications and Background:
Required:
Strong Salesforce product knowledge and at least 8+ years of Salesforce Administration hands-on
experience with [Sales Cloud or your Salesforce product]
Certified Salesforce Administrator
Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
Excellent communication skills in English, both verbal and written.
Desirable:
Bachelor's/Postgraduate degree or professional qualification
Knowledge, Skills, and Abilities.
Required:
A proactive attitude to platform enhancements
Designing scalable, best-practice solutions
Excellent relationship-building skills
Excellent technical and interpersonal communication skills
Ability to liaise with stakeholders at all levels
Translating requirements into technical solutions
Experience in change management and governance
Training end users and key stakeholders
Technical documentation
Available and responsive to questions
Experience implementing Salesforce configuration changes
DevOps/release management experience.
Desirable:
Understanding of basic triggers/Apex code knowledge
Demonstrates continued personal/professional development
Active in the Salesforce community.
Role: Mid-level Salesforce Administrator
Who are Mid-level Admins
Mid-level Salesforce Administrator is anyone who is not a Senior Administrator and has at least 3-6 years of
Salesforce Administrator experience.
Mid-level Salesforce Administrators will have additional years of technical experience, they will also have a
strategic focus with a proven ability to analyze, design, and optimize processes utilizing the Salesforce platform,
increasing user adoption and driving best practices.
About the role:
As a Mid-level Salesforce Administrator reporting to the VP of Revenue Strategy, you'll play a vital role at
SalesIntel. We seek a proactive individual who can help us continually improve and enhance our Salesforce
platform, gather requirements and feedback, design scalable best practice solutions, and manage the SalesOps
roadmap. Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce
Administrator should enjoy all aspects of user management, including support tickets, training, and designing
solutions with user satisfaction a priority.
We are looking for someone with a good understanding of the Salesforce platform who can understand both our
current setup and our business objectives to quickly identify areas of improvement. The Senior Salesforce
Administrator should be comfortable with change management and governance and communicate, prioritize,
and manage all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at
all levels, with the ability to translate technical information into layman's terms, clearly explaining design options
and their potential impact.
Responsibilities:
All aspects of user and license management, including new user setup/deactivation, roles, profiles,
permissions, public groups, OWD (Organization-Wide Defaults), sharing rules
Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval
processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile
administration, dashboards, and reports
Sandbox environment management
Identify and gather requirements, translating into best practice, scalable solutions with a focus on
exceptional user experience
Identify unused or underutilized platform features
Create a platform roadmap and define priorities, liaising with stakeholders
Own the communication of any platform changes to end users and stakeholders
Data management to improve Salesforce data quality, implementing rules and automation as needed.
Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and
Optimizer
User support tickets
Monitor and improve user adoption
New user and ongoing user training
Technical documentation
Working with integrated applications, including Hubspot, Outreach, DocuSign, ChurnZero, Linkedin,
Coach360, Cloudingo, and the SalesIntel product.
Qualifications and Background:
Required:
Strong Salesforce product knowledge and at least 8+ years of Salesforce Administration hands-on
experience with [Sales Cloud or your Salesforce product]
Trailhead Badges/Super Badges
Certified Salesforce Administrator
Excellent communication skills in English, both verbal and written.
Desirable:
Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
Bachelor's/Postgraduate degree or professional qualification
Knowledge, Skills, and Abilities:
Required:
Excellent technical and interpersonal communication skills
A proactive attitude to platform enhancements
Designing scalable, best-practice solutions
Excellent relationship-building skills
Ability to liaise with stakeholders at all levels
Translating requirements into technical solutions
Experience in change management and governance
Training end users and key stakeholders
Technical documentation
Available and responsive to questions
Experience implementing Salesforce configuration changes, including (but not limited to) Flow,
assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps,
actions, custom settings, mobile administration, dashboards, and reports.
Desirable:
Demonstrates continued personal/professional development
Active in the Salesforce community
