You Lead the Way. We ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and lets lead the way together.
From building next-generation apps and microservices in Kotlin to using AI to help protect our franchise and customers from fraud, you could be doing transformational work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we ll support you with an open environment and learning culture to grow your career.
This Quality Engineering role is based in our Global Risk and Compliance Technology organization, which will have a keen focus on platform modernization, bringing to life the latest technology stacks to support the ongoing needs of the business as well ascompliance against global regulatory requirements.
How will you make an impact in this role
- Leads, delivers, and drives test automation and test strategies
- Focus on optimization including developing strategy for automation and testing processes, tools and methodologies at the portfolio or for large/complex products
- Responsible for all testing activities aligned to the portfolio and collaborates with all stakeholders and E2E delivery test team, to achieve high quality deliverables
- Typically align to senior technology management and partners with leaders to drive continuous improvements in operational quality and performance
- Drive innovation within an agile environment resulting in improved efficiency
- Coach, provide guidance on platform level innovations, supports training and development of best practices of platform, innovation, standards
- Works with team to identify project/portfolio challenges and report/escalate as needed
- Uphold standards in order to ensure quality customer experiences through seamless, robust and resilient journeys cutting across platforms
- Collaborate with a wide variety to partners within business and technology teams to inspire change required to execute product roadmaps
- Maintain a healthy and efficient CI/CD pipeline, drive the strategy and the governance of automation and testing in a CI/CD environment, ensure development pipeline standards
- Understand platforms and applications, adhere to program test principles, exception testing, which pertains to global functionality keeping test suites lean
- Understand the limitations of the enterprise solutions (i.e. Arena), identify potential gaps/risk and alternate tools to use, creative solutioning and partnering with teams to address limitations and drive change
Minimum Qualifications
- Bachelor s Degree in computer science, computer engineering, or other discipline or equivalent work experience required; advanced degree preferred
- 6-8 years of experience in Technology, with an emphasis on QA, and confirmed ability in writing test cases, running functional, automated, or performance tests, and managing defects Demonstrated experience in support of modern test strategies
- Demonstrated experience with Agile, Agile at scale (SAFe), other rapid application development methods, and SDLC
- Expertise in solutioning and framework strategy with industry standard functional and performance testing tools, proficient in more than one coding language
- Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.