Company Overview
Docusign brings agreements to life. Over
- 5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do
In the position of a Senior Product Manager of Business Applications, you will be responsible for delivering products and features that align with company strategy and partner growth mission. As a Senior Product Manager, you will closely collaborate with Docusign's Partner business operations teams and your scrum team to deliver on a backlog that will scale our business. The successful candidate will understand the Docusign delivery process and business needs and will think one step ahead of their peers to advance the program week over week.
This position is an individual contributor role reporting to the Sr Manager, Partner Systems - Business Applications.
Responsibility
Lead building the strategy and roadmap for Channel Partner Systems using
Salesforce and related SaaS platforms
Deliver insights on the partner portal - usage and trends; stay abreast of our industry and channel GTM to anticipate our internal customer's needs
Evaluate and prioritize requirements in partnership with business operations
using data, KPIs, company OKRs, industry best practices and new innovations
Prioritize and manage a product backlog for the current partner portal
Write clear and concise user stories which create trust with the engineering teams
Senior collaborative, cross functional teams to deliver high value scalable
solutions
Negotiate scope and timeline with business leads effectively to achieve high value business outcomes
Own timely, transparent communication to leadership team on team's delivery progress and attainment of KPIs
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What You Bring
Basic
Bachelor's Degree in Business Administration or Information Systems
8+ years experience in product management or business operations
Experience with enterprise system implementations for global companies
Preferred
Experience working on CRM like Salesforce and App Exchange-listed product for Salesforce
An experienced influencer with the ability to collaborate well in a matrixed
environment having multiple partners
Excellent written and verbal communication skills
Ability to multi-task and work independently or with minimal supervision
Direct experience using iterative or Agile methodologies
Life At Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [Confidential Information].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [HIDDEN TEXT] for assistance.
Our global benefits
Paid time off
Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave
Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits
Options for 100% employer-paid health plans from day one of employment.
Retirement plans
Select retirement and pension programs with potential for employer contributions.
Learning & development
Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave
Paid time off following the loss of a loved one and other life-changing events.
