Sr PHP/Laravel Developer- Remote Night Support

Position: Senior PHP/ Laravel Developer

Location: Remote EST (6pm to 3am IST)

Type: Full-time

About Mantra Digital - Meera

Join us at Mantra Digital and be part of reshaping business communication with Meera, our AI-powered text-based engagement platform. Boost confidence, trust, and customer relationships with Meera's human-like interactions at scale. As a Senior PHP/Laravel Support Engineer, you'll drive the development and maintenance of our PHP-based backend systems, ensuring efficient software delivery and providing exceptional support to our customers. Experience the excitement of revolutionizing customer engagement and brand loyalty. Apply now to join our dynamic team and make a significant impact in transforming how businesses communicate with customers.

Responsibilities:

-Provide support for our PHP-based SaaS platform, built on Laravel, ensuring its stability and smooth operation during non-business hours.

- Respond to and resolve technical issues and emergencies that may arise during the shift.

- Collaborate with cross-functional teams to troubleshoot and debug software defects in Laravel applications.

- Conduct thorough testing and analysis to identify and resolve any performance bottlenecks or system issues specific to Laravel.

- Monitor system logs and alerts, taking proactive measures to prevent and address any potential problems in the Laravel environment.

- Coordinate with the development team to deploy bug fixes and updates specific to Laravel during the night shift.

- Work closely with the customer support team to provide technical assistance and resolve customer issues promptly, especially those related to Laravel.

- Utilize the Twilio API to integrate and enhance the functionality of our PHP Laravel applications.

- Document and maintain a comprehensive record of all reported incidents, troubleshooting steps taken, and their resolutions, particularly in the context of Laravel.

- Stay up-to-date with emerging technologies and industry trends, particularly those related to Laravel, to continuously enhance the platform's performance and security.

Requirements:

- Minimum of 5-8 years of experience working as a Senior Tester/Night Support Professional, specifically with Laravel and PHP applications.

- Extensive experience with PHP development and a strong understanding of object-oriented programming principles.

- Proven track record of working with SaaS platforms, with a deep understanding of their architecture and operations, particularly in the context of Laravel.

- In-depth knowledge of Twilio API and hands-on experience integrating it into PHP Laravel applications.

- Familiarity with Twilio's SMS, voice, and video services, and ability to utilize their features effectively within Laravel applications.

- Solid understanding of web technologies such as HTML, CSS, JavaScript, and AJAX, with specific emphasis on their usage in Laravel projects.

- Proficiency in working with databases, particularly MySQL, in the context of Laravel's Eloquent ORM.

- Excellent problem-solving and troubleshooting skills with the ability to think logically and work effectively under pressure in Laravel-based environments.

- Strong communication skills, both verbal and written, to effectively collaborate with team members and communicate technical information related to Laravel to non-technical stakeholders.

- Detail-oriented with a commitment to delivering high-quality work in Laravel projects.

- Ability to work independently and adapt to a fast-paced and dynamic environment, specifically when working on Laravel-based tasks and supporting Laravel applications.

Why work for us

It would be a Challenging, grounds up a promising circumstance for you. You get an opportunity to chip away at new digital marketing techniques alongside stunning specialists with strongly backed up funding.

Since the organization is as yet in the beginning phases, you will see the total life cycle of the start-up from getting the underlying clients to raising funding rounds. If you stick it out, you will experience extraordinary career growth. Alongside the EVPs (Employee Value Proposition) with following benefits

Flexible schedule

Paid time off

Most importantly zero office politics culture.

(This list keeps growing as we believe in making our Meera.Ai a great place to work)

What is work/life balance like at your company

As an early-stage startup, we wouldn't want to hide this reality to prospective candidates: raw hours make a big difference in the impact we can make right now. This won't always be the case, but it is at present.So, often we find ourselves working later in the evening, on rare occasions a weekend, but it's mostly driven by personal ambition. We don't have any expectations of anyone to do so.However, we love our employees to work flexible with an open-door policy where any employee can reach Leadership team directly.

Our culture values are...

Customer First: You put the best interest of customers first. It means doing the right thing for the customer even when none (the customer, your manager) is watching.

Innovation: Be an out of the box thinker

Join our dynamic team and contribute your expertise to revolutionize our testing practices and ensure the delivery of high-quality software products. Apply now and be a part of our innovative