Sr. Manager-US Payroll

About the Company

With over 40 years of hands-on experience helping businesses worldwide tackle the challenges of the modern work landscape, we've been there every step of the way, providing the right people, technology, and solutions to shape a brighter future of work together.

For more information, please visit our website - Pride Global

We are seeking a highly motivated, experienced and detail-oriented professional to join our US Payroll Team as a Senior Manager to manage the entire team.

About the Role -

Key Responsibilities:

- Plan and manage day to day team responsibilities.

- Audit delivery from each team member on regular basis.

- Ensure quality assurance at all times.

- Coach and Develop team members and ensure continuous improvement.

- Analyze current process and make recommendations to improve accuracy and efficiency.

- Work with cross functional team across locations. Document best practices to ensure smooth flow of processes.

- Conduct weekly reviews with team. Identify hits, misses and action items.

- Respond to queries/complaints/requests on a regular basis. Ensure high degree of employee satisfaction at all times.

- Act as first point of escalation for all internal and external stakeholders.

- Maintain and distribute daily reports, issues logs, etc.

- Hire and train new team members.

Qualifications and Skills:

- 13+ years of proven experience in US Payroll.

- Thorough Knowledge of payroll applications

- Basic knowledge of VMS tools like Beeline, Fieldglass, IQ Navigator etc. is desired.

- Strong analytical and problem-solving skills with a keen eye for detail.

- Excellent communication and interpersonal skills to collaborate effectively with stakeholders at various levels.

- Demonstrated ability to lead cross-functional teams and drive change in a fast-paced environment.

- Ability to multitask in high-volume high-speed environment.

Shifts

US EST timings. (Night Shift - 6:30 PM to 3:30 AM IST)