Sr. Manager- Operations

Early Applicant

Exp: 5-7 Years

Job Description

Key Responsibilities

Operational Strategy:
Develop and implement strategic plans for operational efficiency and effectiveness.
Collaborate with leadership to align operations with overall business objectives.
Team Leadership:
Lead and manage a high-performing operations team.
Foster a positive and collaborative team culture to drive productivity and innovation.
Process Optimization:
Identify opportunities for process improvement and optimization.
Implement efficient operational processes to enhance overall performance.
Quality Assurance:
Establish and maintain quality standards for operations.
Monitor and evaluate the quality of products, services, and customer experiences.
Resource Management:
Allocate resources effectively to meet operational demands.
Collaborate with other departments to ensure resource alignment with business needs.
Budget Management:
Develop and manage budgets for operational activities.
Monitor and control operational expenses.
Risk Management:
Identify and mitigate operational risks.
Implement strategies to ensure business continuity.
Compliance:
Ensure compliance with industry regulations and internal policies.
Keep abreast of changes in regulations affecting the gaming and entertainment industry.
Cross-functional Collaboration:
Collaborate with other departments, including marketing, sales, and technology, to drive cohesive operations.
Participate in strategic planning sessions with cross-functional teams.

Qualifications

Bachelor's degree in Business, Operations Management, or IHM/BHM
years of experience in operations management, preferably within the gaming & entertainment industry/Hospitality Industry
Proven track record of leading successful operational teams and initiatives.
Strong strategic thinking, problem-solving, and decision-making skills.
Excellent communication and interpersonal abilities.