Position Summary
As a Senior Associate for the Insurance Claim Settlement process, you will play a crucial role in efficiently and effectively reviewing claims, ensuring all required documentation is in place, and facilitating the seamless settlement of claims. Serving as a key point of contact for associates, you will utilize your expertise to address queries, interpret policies, and communicate benefit coverage details. Additionally, you will be responsible for coordinating with the onshore team and clients to expedite the closure of claims.
Key Responsibilities
- Review and process insurance claims efficiently, ensuring accuracy and compliance with established policies.
- Interpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim status.
- Request missing documents or information from the customer using email
- Achieve daily targets of claim productivity, settlement and Quality
- Perform necessary follow up with policy holder and other stakeholders
Qualifications And Education Requirements
- A minimum of 0-3 years in Insurance claims experience or related function.
- Ability to pay close attention to detail and multi-task.
- Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone/email with clients and colleagues.
- Good knowledge of Insurance Claim domain
49977 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.
