Scope:
- Works with development team to ensure smooth and efficient implementation and integration between technical and functional system requirements.
- Works as a functional liaison between Dev Team and key customer executives. Has knowledge of either BY Inventory Optimization, Order Promising, Sales & Operation Planning, Factory Planning, Supply Chain planner or Enterprise Supply Planning, Demand & Fulfillment, Transportation Manager, Warehouse Management solution
- Works with all levels of JDA associates in developing functional specifications, analysis of user needs and testing.
- Participates in business process analysis or design/construction phase of the project that leads to writing functional specifications.
- Works on development of functional specifications for modifications, interfaces, reports, and screens that meet the customers business objectives and are of sound design.
- Provides advice to customers regarding industry best practices and process methodology.
- Understands how JDA solutions (IO, OP, S&OP, FP, SCP, ESP, TMS,WMS) can be configured to better facilitate client business processes.
- Escalates issues that may have negative scheduling impact. Always conducts oneself in a professional manner with JDA customers and internal associates.
- Ensures the security and integrity of corporate assets and intellectual property. Ensures compliance with the internal and external company policies and procedures
What you'll do:
- Responsible for the overall product/business solution design.
- Assists Project Managers in planning efforts including detailed project plan (work breakdown structure) based on the specific phase/need of the project
- Facilitates/leads business diagnostics, process analysis and/or design workshops to help flesh out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements
- Leads the writing of functional specifications during the design phase of the project that supports the documented solution design
- Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, prepares for and conducts customized end user training workshops to support application training content outside of base application knowledge / Blue Yonder Certifications
- Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations
- Provides advice to customers regarding industry best practices and process methodology.
- Recognizes and highlights incremental revenue opportunities with existing customers/projects.
- Serves as a functional liaison and attends and contributes to key meetings between Blue Yonder project team, key customer contacts, and customer users, up to and including key executive project sponsors
- Understands how the BY Factory Planner solution can be configured and delivered to better facilitate customer business processes (ensuring ability to design, execute, and deliver)
- Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners
- Follows up on cases opened with Blue Yonder Support Services to help in resolving defects for the customer
- Provides non-technical end user support during the go-live and post go live period
- Ensures knowledge transfer is conducted with key customer project team/end users to maximize customers success (on their own) after Blue Yonder's project roll-off
- Communicate project risks that may have a negative impact on the project schedule, scope or budget
- Escalate project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope or budget
- Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements.
What we are looking for:
- Current or prior experience working on Supply Chain domain preferred.
- Preferably prior experience working with BY Factory Planner solution, either as a customer of Blue Yonder or as a consultant implementing Blue Yonder solutions for customers.
- Preferably Level1 BY FP training completed successfully.
- Knowledge/Expertise on related Blue Yonder planning solutions - BY ESP, BY Sequencing preferred.
- Relevant solutions consulting and implementation experience within the areas of detailed production planning or scheduling or manufacturing execution systems preferred.
- Strong business analysis skills, understanding of manufacturing processes and shopfloor realities in a factory environment.
- Ability to prepare and deliver presentations for user, management, and executive level audiences. Strong verbal, written and interpersonal skills required
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours Find out here:
is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural which outlines our commitment to change, and our celebrating the differences in all of us in the words of some of our associates from around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
