At Optiv, we're on a mission to help our clients make their businesses more secure. We're one of the fastest growing companies in a truly essential industry.
In your role at Optiv, you'll be inspired by a team of the brightest business and technical minds in cyber security. We are passionate champions for our clients and know from experience that the best solutions for our clients needs come from working hard together. As part of our team, your voice matters, and you will do important work that has impact, on people, businesses and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We're proud of our team and the important work we do to build confidence for a more connected world.
How You'll Make An Impact
- Configure, maintain, and optimize email gateways, including Proofpoint, Mimecast, O365 and G Suite, to protect against phishing, spam, malware, and other email-based threats.
- Monitor email traffic and analyze trends to identify potential security risks.
- Develop and implement policies and rules to enhance email security and compliance.
- Implement and manage DNS authentication protocols such as SPF, DKIM, and DMARC using tools like Proofpoint EFD and Valimail to secure email communications.
- Regularly audit and update DNS records to ensure compliance and prevent email spoofing.
- Collaborate with IT and domain administrators to configure and verify DNS settings.
- Monitor and analyze email DLP incidents and take appropriate action to mitigate risks.
- Work with stakeholders to ensure DLP policies align with business needs and regulatory requirements.
- Assist clients in understanding and implementing email security best practices.
- Provide training and guidance to clients on the use of email security tools and protocols.
- Troubleshoot and resolve issues related to email delivery, filtering, and security.
What We're Looking For
- Bachelor's and/or master's degree in computer science, Information Technology, or related field
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- 4-6 years of experience in a technical support environment working with Proofpoint, Mimecast, MS Defender
What You Can Expect From Optiv
- A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities. Optiv Chips In encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.
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