- Sr Associate IT, who will be located in our Gurgaon office, will be responsible for all infrastructure and processes that keep the office running
- This role is essential to varying facets of the company, including communications, networking, and hardware/software support
- He will drive the processes necessary to maintain a reliable workplace, in a rapidly growing enterprise
Why we need this role
As the global count is increasing, we need additional resource to support end users and help with other IT tasks/activities specifically for US/UK region.
- 6-8 Yrs experience in IT support and system administration.
- Global servicedesk exposure.
- Experience working with G-Suite Administration
- Windows, Linux and MAC OS X troubleshooting
- Hardware/Software break fix
- Networking Experience
- Troubleshooting cloud based infrastructure such as Zoom, Google Apps, Slack, front etc.
- High-level problem-solving
- Analytical and critical thinking capabilities
- Strong interpersonal and collaborative skills
- Exceptional written and verbal communication skills
Skills Needed
End user support, Helpdesk management, CCNA, IT Troubleshooting, ITIL, Asset Management, IT Compliance
- Medical benefits
- Generous vacation and time off benefits including paid holidays
- Generally flexible working hours
- A collaborative culture where unconventional thinkers come together to solve interesting problems and having fun while doing it
- Mission-driven company that is making the world a better place
