Description
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
This role manages SAP pricing conditions to achieve superior pricing results, collaborating with internal stakeholders, including Finance, Marketing, Sales, Product Management, Commercial Development, Customer Success, and pricing analytics sub-team. He/she execute price analyses to track price initiative progress, identify gaps, errors, and improvement opportunities, recommend remediation approaches, and execute data updates in the system. He/she also support pricing execution efficiency improvements by providing insights for pricing automation and pricing tool development. He/she provides pricing insights through interpreting internal quoting / pricing data in the context of customers, enhancing pricing opportunities and strategies. He/she also provides comprehensive price analysis collaborating with internal stakeholders to develop pricing actions. This role will report directly to the Director, Price Surveillance and Strategy (US-Exton) and with a dotted line report to the Sr. Manager, Commercial Operations, Asia-Pacific.
Essential Duties And Responsibilities- Manage pricing conditions and related data in the corporate systems, primarily in SAP
- Track pricing initiatives and their impacts on business outcomes
- Timely update pricing conditions in response to management strategic decisions, including annual price increases and new products
- Analyze customer behavior based on historical transactions and develop insights into West's best options
- Improve relevant price and product data quality by supervising and providing the auditing guidance for the price data and administration team
- Provide pricing data and insights to support the commercial team's pricing decisions
- Analyze customer transaction data to extract improvement opportunities and present them to the broader team
- Support the Commercial team's price execution
- Provide front line pricing support for the sales team and customer success
- Participate in customer communication as necessary with salespeople
- Support development of convincing value proposition in collaboration with the marketing and product management teams
- Provide sales team with the offering's value proposition to justify the price
- Advocate current pricing strategy and direct the sales team to the right strategy owner as necessary
- Develop and provide pricing training for the sales team, e.g., CPQ (Configure Price Quote) training
- Support pricing audit
- Enforce price approval policy per the audit requirements
- Produce pricing reports, data logs, and approval evidence to support quarterly audit
- Others
- Represent pricing function in internal meetings as required
- Perform other duties as assigned based on business needs
- Conform with and abides by all regulations, policies, work procedures, instruction, and all safety rules
- Exhibit regular, reliable, punctual, and predictable attendance
Basic Qualifications
- Bachelor's degree in Business, Science, Information technology or a related field
- Minimum 5 years experience in Sales, Marketing, Finance, or related functions and experience in ERP systems, especially SAP
Preferred Knowledge, Skills And Abilities- Analytical skills :
- Ability to attend details with accuracy.
- Comfortable and creative in translating qualitative information into quantitative data.
- Skill / experience in translating complex information into digestible insights.
- Computer skills :
- Adept at Excel with advanced functions.
- Proficient in MS Office suite.
- Business Acumen :
- Understanding of how a company makes money costs, margin, profits, overhead, depreciation, etc.
- Understanding of industry structures, business models, competitive dynamics.
- Communication skills :
- Investigative approach to collect data when required data is not readily available.
- Communication with stakeholders in convincing manner.
- Comfortable with disagreements and ability to use them as a source of insights.
- Intellectual curiosity :
- Desire to learn new ideas, different opinions, and innovative approaches from external and internal sources.
- Desire to dig deeper to get the root causes of observations.
- Understanding of industry structures, business models, competitive dynamics
- Certified Pricing Professional (CPP)
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
- Able to maintain the highest standards of discretion and confidentiality.
- Able to comply with the company's safety policy always
- Able to comply with the company's quality policy always
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.
