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Role: Specialist Trainer.
Experience: 1.5+ Years
Location: Hyderabad.
About MarketStar
In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!
Job Description
As a Specilaist Trainer you will be playing a pivotal role in educating, training and empowering our teams on Google Ads platform. This training will help our sellers to master Google Ads and equip them with excellent product knowledge to help them deliver world-class solutions to our Google Ads advertisers that would help our advertisers meet their marketing goals through Google Ads.
Responsibilities
Develop curriculum:
- Design and develop training content including presentations, handouts, and self paced learning platforms, that align with Google Ads best practices and industry standards.
- Keep the training curriculum up-to-date with the latest changes and updates in the Google Ads platform & based on client feedback.
- Align training curriculum to current business needs and challenges.
Training Delivery
- Conduct engaging and interactive training sessions for diverse audiences, ranging from beginners to advanced users, both in-person and virtually.
- Adapt training methodologies to accommodate different learning styles and levels of expertise.
- Inspire confidence & enthusiasm in the trainees while delivering customer centric solutions.
- Handle both New Hire & On-Floor Trainings.
Hands-on Demonstrations
- Provide practical, hands-on demonstrations of Google Ads features and functionalities, illustrating how to position a product feature, handle objections and identify opportunities for growth.
- Make trainees well versed with navigation of the tools used.
- Offer real-world examples and case studies to enhance understanding.
Support During And After The Training
- Address participants questions and concerns during training sessions, fostering a collaborative learning environment.
- Provide ongoing support to trainees as they apply their knowledge to real-world scenarios.
Performance Evaluation
- Assess the progress and performance of trainees through quizzes, exercises, and practical assignments.
- Provide constructive feedback to help individuals improve their Google Ads skills.
Stay Informed
- Stay abreast of industry trends, changes in Google Ads policies, and updates to the platform, ensuring that training materials are current and relevant.
Collaborate With Stakeholders
- Work closely with the various teams such as Operations, Quality and the end Client to understand their training needs and tailor programs accordingly.
Continuous Improvement
- Seek feedback from participants and stakeholders to continually improve training programs.
- Proactively identify areas for enhancement and develop new training modules as needed.
- Open to feedback and adapt quickly to the changing business requirements based.
Tracking Performance
- Post teams going live on production floor, track performance in terms of the KPIs defined for the program
- Bring changes to the curriculum based on past batch performance and feedback.
Required Qualifications
- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience in digital marketing, with a primary focus on Google Ads.
- Must be Google Ads certified.
- Strong presentation, verbal, and communication skills.
- Easy use of MS Excel, Google Sheets, Powerpoint, Google Slides, MS Word, and Google Docs.
- Ability to adapt training content for different skill levels, audiences & changing business environment
- Experience in developing curriculum and training materials.
- Up-to-date knowledge of digital marketing trends and Google Ads best practices.
- Highly motivated, patient, and supportive demeanor with a passion for educating & empowering trainees.
Must-Have Skills
- Subject Matter Expert on Google Ads.
- Excellent Verbal, Presentation, Communication & Articulation Skills.
- Has knowledge of MS Excel, Google Spreadsheets, MS Word, Google Docs, MS PowerPoint, and Google Slides.
- Google Ads Certified.
What's in it for you
Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan includes Comprehensive Health Insurance, generous Leave Policy, COVID support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.
We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world's leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
If You're up for this position, hit the Apply Now Button!