Elevate is recruiting a
Sales and Marketing Specialist to join our Global Marketing team. As a sales and marketing specialist, you'll handle enterprise aspects of our Salesforce.com platform. In this role, you will collaborate with cross-functional stakeholders to understand requirements and build low-code technical solutions. Additionally, you will implement CRM strategies to improve efficiency, productivity, and user adoption, making a significant impact on our operations. You will also provide support, troubleshooting, and training to ensure the successful implementation of these strategies.
Specifically, The Sales And Marketing Specialist Will
- Administer and maintain our Salesforce environment, including user management, security settings, and data integrity.
- Design and implement scalable low-code Salesforce solutions, including custom objects, flows, Lightning Page configurations.
- Create and maintain detailed business process flows and scenarios.
- Collaborate with stakeholders to gather requirements, provide expertise, and deliver solutions that meet business needs.
- Perform regular data audits, deduplication, and cleanup to ensure data accuracy and integrity.
- Develop and maintain Salesforce reports, dashboards, and automated processes to provide actionable insights and improve business efficiency.
- Troubleshoot and resolve issues related to Salesforce performance, integrations, and functionality.
- Stay current with Salesforce releases, features, and best practices, and proactively recommend improvements and optimizations.
- Provide training and support to end-users and new members of the sales teams, ensuring they are fully leveraging Salesforce capabilities.
- Manage Salesforce integrations with other business systems and AppExchange applications.
- Conduct research to gather the required information for contacts and accounts, whether from ZoomInfo, LinkedIn, or Google search.
- Provide proactive, timely and actionable analytics
Skills For Success
- Must have a strong understanding of operations and development processes as well as experience with project management, data management, and Salesforce administering.
- Expert level proficiency in Salesforce both functionally and technically.
- Excellent understanding and experience in generating analytics reports for assessing the pipeline and bookings metrics.
- Excellent knowledge and experience in Flow/Automation in Salesforce.
- Proficient in Salesforce integration with Marketo, ZoomInfo, LinkedIn, and other enterprise applications.
- Good English language business writing and grammar skills.
- Experience in importing large amounts of data using a data loader, workbench, or any other Salesforce application.
- Knowledge of ZoomInfo administration will be an advantage.
- Expert level skills in MS Excel and proficient in other Microsoft Suite applications, i.e., PowerPoint and Word.
Experience.
- 4-5 years experience working as a Salesforce Administrator or in a Sales Operations team and collaborating with colleagues spread globally.
- Salesforce Administrator certification is required; Advanced Administrator certification will be an advantage but is not mandatory Work with internal functions to streamline processes for the project management team.
Qualifications
Company Information
Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.
Our Most Recent Achievements And Distinctions Include
- For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific.
- For the fourth year in a row, Elevate's integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms.
- Newsweek awarded Elevate highest rating in the annual America's Greatest Workplaces for Diversity list and America's Greatest Workplace for 2024 list.
- Elevate was named a top ALSP in Asia by Thomson Reuters Asian Legal Business in 2024.
- Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
- Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016.
- Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report.
- The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US.
Learn more at: https://elevate.law
See more jobs at: https://elevate.law/careers/
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All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
