At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about
As a Specialist IT DevOps Engineer you will ensure the reliability, scalability, and efficiency of software delivery processes and IT infrastructure, contributing to the successful implementation of DevOps practices within an organization
So, what's the role all about
- Environment Setup and Management: Design, configure, and maintain Windows-based environments for proof of concept (POC) purposes
- Scripting: Develop and maintain scripts using PowerShell, Python, and other languages to automate tasks and enhance POC processes
- Team Interaction: Collaborate directly with the development and quality teams to understand their needs and build effective processes and strategies
- Requirements Discussion: Work with internal teams to discuss and document process requirements, ensuring alignment with technical solutions
- Documentation: Prepare and maintain detailed documentation for POC setups, configurations, and processes
- Agile Collaboration: Work and collaborate in multi-disciplinary Agile teams, adopting Agile principles, methodologies, and tools.
Have you got what it takes
- BS or MS in Computer Science or related degree
- 8 - 10 years of experience in software development
- Proven experience in a DevOps role, particularly in a POC or customer-facing environment
- Strong knowledge of Windows operating systems and network fundamentals
- Experience with CI/CD tools like GitHub Actions, Azure DevOps, or similar
- Experience in monitoring and alerting tools like Prometheus, Grafana, or similar
- Scripting experience with languages such as PowerShell, Python, or similar
- Familiarity with AWS and Azure technologies
- Experience with the Build and Release process and managing deployments in Production
- Proficiency in using DevOps tools and processes, including Git, Jira, and SonarQube
- Excellent communication and customer handling skills
- Strong problem-solving abilities, attention to detail, and troubleshooting skills
- Ability to work collaboratively in a fast-paced, dynamic environment
You will have an advantage if you also have:
- Experience with telecommunications/telephony
- Experience with call centers
- Experience with/knowledge of agile development processes
What's in it for you
Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 4876
Reporting into: Manager
Role Type: Individual Contributor
About NICE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
