Specialist HRBP

Join our dynamic HR function at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre!

Job Title: Specialist / Expert- HR Operations

Job Location: DHL Global Forwarding, Freight (DGFF) GSC, India (Mumbai)

In this role, you will have the opportunity to make a difference for our people, and the experience they have with the organization and engagements with HR function, participating in various touch points vis--vis employee lifecycle and solving queries and problems.

Key Responsibilities:

. Manage and oversee new hire orientation and onboarding process, HR MIS, center payroll processing, engagement activities, celebrations, employee issues/grievances, performance and talent management, employee exit/offboarding, HR policies and governance.

. Provide guidance to Business Managers and employees for implementation of HR policies and activities

. Coordinate and administer HR processes and policies

. Analyze HR activities to identify issues and areas for process improvements

. Managing employee database in the HRMS tool

. Leverage events to create and sustain dialogue around engagement

. Identify and address issues and solutions related to employee

. Work with senior leaders to develop strategies and demonstrable links between engagement and their strategic goals

. Plays key role in coordinating the organization of other key or large-scale HR or company events e.g. HR conference, recreation activities, annual party, townhalls etc.

. Communication: To co-ordinate and support the various communication activities.

. Labour Relations: support/coordinate a fair and equitable processes and guidelines on employee counselling and discipline. To handle employee grievances

. Management of recruitment & governance tracker

. Research, implement and administer all company benefit plans.

. Maintain all personnel policies and procedures and provide guidance and interpretation to staff.

. Develop and maintain human resources systems that meet HR personnel information needs.

. Consult with line management providing HR guidance when appropriate.

. Take initiative on Center HR projects and priorities.

Required Skills/Abilities:

. Graduate (Bachelor's degree from a recognized University in any discipline)

. Post graduate - HR (preferred).

. Minimum 6 - 8 years of experience.

. Familiar with & experience on HRIS, Employee Engagement, Employee Relations, Talent Management, Performance Management, Coaching, HR Policies, Compliance, Stakeholder management

. Good communication skills.

. Should be hand on with MS office tools (excel, word, ppt)

. Working in partnership with leaders and colleagues to drive results.

. Interact with all levels of management/staff and across organizational lines.

. Implement diverse and high impact HR initiatives to support organizational objectives.

. Experience presenting to different audiences verbally, in writing and in presentation formats

Join our team at DHL Global Forwarding, Freight (DGFF), Shared Services (GSC), a Great Place to Work certified organization and as a part of a forwarding division, proud recipient of multiple prestigious awards, including Top Employer in India, Top Employer Asia Pacific, and Top Employer Global. Apply now and embark on an exciting journey with us! Why Join Our Shared Services (GSC) Team At GSC, you will be part of a strong team that respects its employees, society, and the environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of GSC DHL. We offer benefits and programs to help you manage your time at and away from work, enabling a healthy work/life balance. With highly competitive compensation, incentive, and bonus plans, we recognize and reward your hard work. As one of the top captive shared services globally (recognized by SSON), GSC offers a wide range of interesting job challenges and opportunities in our different Centers based in 5 countries. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career within GSC and within our DHL group. We will always enable you to take on responsibility and encourage your growth, personally and professionally. As the Global Service Center, we offer wide range of services to our business partner spread across more than 100 countries. GSC has experienced, diverse, and passionate team of 4600+, that value adds to our Business Partners through our expertise in process and service management, enabled with technology and robust people culture.