The role bearer has the responsibility spearhead reconciliation & settlement acitivities of bank and customer accounts on a regular basis. It includes collaborating with respective stakeholders to ensure adherence to processes and prepare status reports. The role holder is expected to oversee workload of team members and ensure timely completion of reconciliation & settlement of all assigned projects as per defined timelines. Interacting regularly with clients, understand their requirements and provide reports to senior management for making decisions as per the larger objectives of the bank.
Roles & Responsibilities:
- Responsible for timely completion of reconciliation of all assigned projects as per defined timelines
- Govern supporting documentation for reconciliations
- Ensure processing of rectification entries
- Handle field queries / guide field personnel on reconciliation requirements
- Develop understanding of related processes and inter-dependability between teams, have broad understanding of underlying data structures
- Ensure minimal losses for the department and submit items that needs to be written off within each financial year
- Interact with clients as and when required and submit necessary statements
- Review and improve reconciliation process and SOPs
- Comply with regulatory requirements and internal guidelines
- Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
- Minimizing operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls
- Liaise with RMs, traders, Finance & Control and colleagues of other support units to provide high quality of service to customers
- Preparing daily, fortnightly, monthly and quarterly MIS reports as required by Top Management
- Recommend improvements to processes and policies across the Banking business to drive operational efficiencies and high quality customer service
- Leverage in-house synergies through collaboration with internal stakeholders
- Stay abreast with global market trends and competitor strategies in key markets
Educational Qualifications:
Graduate - Any
Postgraduate - Any
Experience: 10-18 years
