This opening is specifically for FEMALES.# Guest Service and Relations:
- Provide a level of service which exceeds all guest expectations by completing all treatments in a consistently and thorough manner in the allocated time by treating all clients with individual attention. Respond to all guest requests in a courteous manner.
# Guest Handling:
- Develop and maintain appropriate and quality relationships with spa guests.
During treatment visits by guest attend to the following in addition to delivering treatments, greetings, update records, consultations, refreshments and immediate handling of guests.
# Administration
- Ensure all therapist administration is completed at the end of each day (guest records, stock lists and updates of the log book).
# Hygiene
- Ensure rooms are kept clean and tidy according to Spa check list and health and safety standards.
# Equipment Maintenance
- Monitor status of all equipment and notify the Director if there are any maintenance or repair needs.
Promptly record equipment issues in the log book i.e. fixtures missing, etc, and notify the spa maintenance personnel.
# Stock Levels- Restock professional products in designated treatment room by completing the stock order sheet to ensure that the rooms are fully stocked at all times.
# Communication- Ensure effective liaison between spa therapists and receptionists.
Participate in ongoing training programs.
# Professional Development
- Continually expand range of treatments you are qualified to deliver.
Continually strive to upgrade the quality of treatments you deliver through practice and receiving of feedback.- Participate in weekly Spa Therapist Meeting.
# Meetings and Responsibilities- Act in accordance with Departmental Policies and procedures.
Participate in weekly Spa Meetings.
- Promote events and promotions to all guests.
Responsible for achieving daily sales targets and contributing to monthly spa team target.- Familiar with all the Western Therapies & proficiency in the various techniques
Should be working in a 5* hotel property / Companies like Tattva & Meghavi.
Job Types: Full-time, Permanent
Pay: 15,
- 00 - 25,000.00 per month
Experience: - total work: 1 year (Preferred)
Location:
- Vijay Nagar, Indore, Madhya Pradesh (Preferred)
Work Location: In person