- Schedule services for individuals and large groups using spa/salon reservations software system
- Call guests to confirm scheduled services
- Answer questions about available services
- Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager
- Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival
- Promote and sell spa/salon services
- Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times
- Process guest payments for spa/salon services and obtain payment authorization as needed
- Accept and log cash tips for employees
- Balance, scan, and drop receipts with Accounting
- Notify Engineering of maintenance and repair needs
REFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
