Roles and Responsibility: -
- The Manager should be very strong for making Sale, upgrade the sale and product sale.
- The Manager should be very strong in sale conversions and lead conversions
- The manager of a wellness facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more.
- Depending on the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints.
- Create a motivating environment of sincerity, warmth and fun for staff and guests.
- Demonstrate an exceptional level of professionalism for the staff to emulate.
- Effectively administer and monitor Staff Scheduling procedures.
- Manage inventory effectively.
- Implement a clearly established opening and closing procedure.
- Ensure stock and cash items are kept safely under lock and key.
- Attend Management meetings and convey all relevant information throughout the work.
- Hold regular staff meetings to keep staff up to date on all aspects of the operation.
- Anticipate, identify and ensure customer needs are being met in the best possible way.
- Monitor customer satisfaction with surveys, focus groups and comment cards.
- Develop and deliver credible, competitive, value-plus service to the customer.
- Guide staff to become caring problem solvers, cooperative, accommodating and fair.
- Exhibit a professional attitude, and an Ability to handle difficult situations.
- Uphold gracious front desk procedures in the booking and handling of customers.
- Maintain fresh, effective programs to consistently retain and grow customer base.
- Develop and maintain compensation guidelines for customer complaint handling.
Qualifications and Skills:
- Bachelor's degree in business, Marketing, or a related field.
- Proven experience in sales management, preferably in the wellness industry.
- Strong leadership and motivational skills.
- Excellent interpersonal and communication abilities.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Knowledge of wellness treatments.
If you are a dynamic and customer-oriented individual with a passion for sales in the wellness industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and your approach to achieving sales success in a wellness company.
Salary: - 25K to 40K for manager
Experience for manager: - 2 to 6 years in Retail/ hospitality Industry/BPO/ hotel industry /Candidates from health and wellness Industry (Preference)
Experience for Asst. Manager: - 0 to 3 years in Retail/ hospitality Industry/ BPO/ Candidates from wellness Industry (Preference)
Job Location: - South Delhi and Gurgaon
About Company
Our client is top wellness company and situated more than in 10 cities within India and outside India also. It's a wellness company Opened its Doors from 2008. With over a decade of fine services, it is the first company that bring original classic Remedies to India. It Come and relieve yourself from the daily stresses, anxiety and aches in our cocoon.
Note:
Ready to work in shift of 12pm to10pm (has to work until 10 pm)
Candidate Photograph is compulsory
