SOP Analyst

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximize their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.

We are seeking a highly motivated and skilled Invoicing Specialist to join our finance team. The successful candidate will be responsible for managing the Sales order processing & Invoicing process for our software products and issuing accurate and timely invoices to customers for new business. The role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

• Managing Quotes, Sales orders basis which billing needs to be done to Customers.
• Issue accurate and timely invoices to customers for software products and services In line with contracts.
• Work closely with the sales and customer success teams to ensure timely & accurate invoicing.
• Resolve billing disputes and discrepancies.
• Ensure compliance with local tax and legal regulations related to invoicing.
• Provide support to the finance team as required

Qualifications and Experience:

• 5+ years of experience in Sales Order Processing, Billing, Order Management, etc.
• Demonstrable experience in a finance related role.
• Strong knowledge of billing and invoicing processes and tools like NetSuite, Zuora and salesforce.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience using accounting software and Microsoft Office applications

Personal Attributes:

• Attention to detail
• Analytical and problem-solving skills
• Results-oriented Customer-focused
• Ability to manage multiple tasks and priorities
• If you are a self-motivated Sales Order & Invoicing Specialist with a passion for excellence, we encourage you to apply for this exciting opportunity with Ideagen India.

Behaviors:

• Ambitious - Drive, Planning & Execution
• Adventurous - Flexibility & Resilience and Savvy Thinking
• Community - Collaboration & Communication