Support the governance of template solutions and bring design changes through the relevant design authority or forum.
For approved demand, understand business requirements and sophisticated business processes and scenarios and translate / break these down into a simplified set of requirements for which solutions can be investigated.
Propose design for global standard solutions to meet business needs.
Explain concepts and solutions to technical and non-technical collaborators.
Prepare or provide input to functional specifications for solution design.
Support the preparation, structure, and delivery of presentation materials for template familiarisation, template fit-gap, solution design, user training.
Support template fit gap and user training sessions
Support peer review process for design changes, providing input and feedback.
Identify, analyse, and delineate problems.
Investigate and resolve solution incidents and conduct root cause analysis.
Identify designs that need multi-functional input.
Advise others on integration considerations for interfaces coming from external systems.
For new designs or changes to craft, provide testing scenarios to ensure the solution is robust.
Understand, adopt, and embrace agile principles and agile ways of working.
Where agreed, act as Solution Integration Lead for specific projects, providing support to the project teams and their interaction and solution needs with the rest of the solutions team.
