Responsibilities
- Implementation of solution/ software at the client organization within the agreed timelines
- Coordinate with stakeholders in both own and client organization to address or remove any roadblocks towards implementation
- Hand holding client to ensure successful UAT at the client organization
- Training Client organization employees for successful execution of client's process on our software/ solution
- Handhold the client in the initial phase till client's process gets stabilized on our software/ solution and then handover to the support team.
- Planning and scheduling the delivery process, including defining project scope, milestones, and timelines.
- Managing the budget and resources of the delivery, including allocating tasks to team members and ensuring that the project stays on track.
- Identifying and managing risks to the delivery, including developing contingency plans to mitigate potential issues.
- Communicating with stakeholders, including team members, clients, and other stakeholders, to ensure that everyone is informed about the progress of the delivery.
- Tracking progress and making adjustments as needed to keep the delivery on track.
- Providing guidance and mentor ship to team members to ensure that they have the skills and support they need to complete their tasks.
- Working with clients or other stakeholders to meet their needs and expectations.
Qualifications
- 8+ years of experience as: Delivery/ Execution/ Solution Implementation team of a B2B software product company OR Project Manager leading execution of projects in a timely manner (in any industry)
- Profiles with entrepreneurial experience will be given preference. In entrepreneurial experience, there can be 4 kinds of entrepreneurs. One who were leading sales for their start up, one who were leading operations for their start up, one who were leading technology for their start up and one who were leading finance for their start up. For profiles with entrepreneurial experience, point number 1 is not mandatory. That is, their industry and type of experience in jobs doesn't matter.
- This role need to be working closely with Sales, Product, Marketing, IT Teams.
- Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
- Experience working in a client-facing role, with a focus on building and maintaining client relationships.
Good to have / Competitive Edge
- Experience: Relevant industry knowledge or experience.
- Certifications: Professional certifications in project management or solution architecture.
Applying for
Solutioning and Delivery Head
Name *
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