Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:
- Supply Chain optimization,
- Pricing strategy,
- Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).
Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.
We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.
With this we are
winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.
About The Role
We are seeking a self-starting, technology- and business-aware solution engineering (presales) professional to join our team and support our aggressive growth strategy. The Solution Consultant is a core member of the Syncron sales team, working tightly together with the wider sales team to identify and develop revenue opportunities within the Syncron customer and prospect base. This will involve analyzing complex customer requirements and providing a compelling, unique value proposition to the customer.
The solution consultant is responsible for helping the customer visualize the value proposition by building out business cases using Syncron products and solutions and delivering technology and business level presentations to technical, business and management-level audiences. Your mission will be to dissect complex customer requirements and deliver Syncron's unique value through our advanced suite of products. This includes not only our renowned Syncron Price and Contract Price solutions but also our cutting-edge Supply Chain solutions, such as Spare Parts Planning and Dealer Parts Planning.
Syncron Price and the new Contract Price product stand at the forefront of our offerings, enabling dynamic and contract-based pricing optimization through artificial intelligence and machine learning. Recognized for its deep market insights and ease of use, Syncron Price allows for real-time pricing adjustments, enhancing profitability and responsiveness. Contract Price extends these capabilities, simplifying contract pricing management to ensure competitive, compliant and profitable pricing strategies. Together, they provide a robust toolkit for achieving pricing excellence, supporting businesses in maintaining market competitiveness and fostering lasting customer relationships.
Our Supply Chain solutions empower manufacturers with the tools needed to optimize inventory levels, ensuring the right parts are available at the right time. Through advanced forecasting and inventory management algorithms, these solutions aim to streamline operations, enhance supply chain efficiency, and significantly reduce costs, all while boosting customer satisfaction levels. By choosing Syncron, our partners can elevate their after-sales service and turn their supply chains into competitive advantages.
What would you do
- Establish a deep understanding of our customers business and technical needs.
- Create a trusted business/technical resource relationship with our customer's business managers, technologists and internal teammates.
- Help develop solution architecture framework to support solution selling on an enterprise level. Includes providing vision, system and application architecture definition, problem anticipation and problem-solving ability.
- Design, validate and present software solutions, including advanced product concepts, future direction and industry solutions.
- Develop and deliver high quality, standardized or customized presentations, demonstrations & business cases (value assessment / ROI estimate)
- Responds to RFx requests, taking the lead for the solution and technical elements of the response.
- Develop and maintain strong teaming relationship with other members of the company to leverage product, process and engineering expertise.
- Maintain the highest possible personal standards and ethics.
What we expect:
- Motivated by creating value for customers and your curiosity and active listening skills enables you craft unique value proposal to customers and prospects.
- Curiosity and drive to continuously learn about the products we offer and the industries we serve.
- General understanding of how to develop and sell enterprise solutions- Including creating and executing propositions.
- Understanding of the technology stack to include OS, DB, middleware application layer and cloud technologies.
- Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels.
- Technical acumen to interface with technologists, understand complex concepts and translate in a way that businesses or industry can understand.
- Demonstrated problem solving and consulting skills, ability to exercise sound judgment and make decisions based on market and customer trends go beyond the status quo.
- Ability to deal with ambiguity, strategic agility, manage diversity and drive for results (get-things-done mindset)
Who you are
- Bachelor's degree in business, science, engineering, technology or related discipline
- 5+ years work experience in enterprise software presales, implementation consultant or relevant roles
- Proven track record of success in a technical sales role
- Experience and knowledge in manufacturing industry.
- Experience from working with pricing products, supply chain management, service execution, ERP or CRM application experience would be a plus.
- Strong communication skills in English are essential.
Unsure if you meet all the job requirements but passionate about the role
Apply anyway! Syncron values diversity and welcomes all Candidates,
even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!
#Mid-Snr
#Full-Time
The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.
Our goal: to make the complex simple.
Visit syncron.com to get to know us better!
If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.
Upon request to [Confidential Information] Syncron Whistleblowing Procedure will be made available to you.
