Customer Engagements support sales conversations and explain the benefits of Scylla to prospects, users, and customers.
Solutions Enablement provide technical review and recommendations to deploy Scylla in production. Help prospects set, maintain, and benchmark Scylla during Proof-of-Concept phases.
Solutions creation develop and document solutions using Scylla. Create integration documents and benchmarks of 3rd parties tools with ScyllaDB products.
Training develop training material for Scylla customers and create and deliver training for Scylla users.
Community Support - provide recommendations, tips, and answers to Scylla users through social media and open technical forums.
Requirements
4+ years of experience with customer facing role
Excellent knowledge of Linux operating systems
2+ years of NoSQL database deployment/management, including data modeling and application deployment using NoSQL database
Experience using Spark, Kafka, Time Series, and Graph Databases
Undergraduate degree in engineering or computer science or similar field
Outstanding communication skills written and verbal
Well organized and able to manage multiple projects simultaneously
Excellent with people to interact with staff, colleagues, and customers
Proven ability to go deep technically and understand our product intimately
