Roles & Responsibilities
- Be able to understand nature of client issues and resolve them in timely and efficient manner.
Responsible for resolving client issues via Live Chat, Email, Phone and Remote software.- Self motivated and be team player.
Maintain policies and procedures when working with clients and provide appropriate information.
- Collaborate with team members on knowledge transfer, procedures and standards.
Maintain accurate records of daily communications and issues resolve
Requirements- Strong verbal and written communication skills in English.
Good computer knowledge.
- Self motivated and a team player.
Excellent attendance and punctuality.- Excellent customer service skills.
Should be open to work in night shifts
Job Type: Full-time
Pay: 18,
- 00 - 25,000.00 per month
Shift:
* Day shift
