About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small from the best-known brands around the world to your local favorite around the corner.
TITLE: Product Owner, Retail SWS
LOCATION: Hyderabad
GRADE: 11 (6 9 years exp)
POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY:
The NCR LoyaltyPro is a product which enables retailers to setup and execute omni-channel communication and promotions, provides a wide range of business services to drive the next generation shopping experience both in-store and online. Our teams develop software in a fast-paced, zero defect environment using the latest software development techniques and tools with a zeal towards customer satisfaction. LoyaltyPro is a state of art product with a large variety of tech stack including very recent cutting edge technologies.
Primary responsibility is to own the functionality and the quality of the product. Should be able to understand what goes behind the scenes for building a complex resilient scalable enterprise products and should contribute through providing roadmap of functional abilities along with giving technical edge to the product. This individual will hold the title Product owner with the expectation to derive features from requests, collaborate with product management and development teams to have the features and abilities rolled out to customers.
Responsibilities include:
- Write user stories using behavior driven development (BDD) and acceptance test driven development (ATDD)
- Basic fundamentals of iterative and incremental development
- Understand the value of commitments to delivery made by a development team
- Understand and clarify customer requirements for or on behalf of the line of business
- Understand problems enough to determine cause and provide appropriate solutions
- Work with business team to ensure product backlog is visible and prioritize the list to generate higher business value
- Own the requirements and needs for product documentation, collaborating with technical writers. Study competitive offerings in the market and anticipate customer needs.
- Define, prioritize, and clarify user stories; working with other Product Managers and Product Owners to understand use cases, features, business & technical domain rules and overall product goals
- Build and groom product backlog(s). Create and groom short, medium and long-term product roadmaps and get internal agreement with key stakeholders and provide visibility across the enterprise, including at the executive level
- Validate requirements and analysis models via techniques such as reviews, walkthroughs, and play acting.
- Assist with writing Acceptance Criteria and will be a liaison between project stakeholders and Quality Assurance personnel
- Understand other processes and methodologies and speak intelligently about them and leverage other techniques to provide value to a team
- Collaborate with the Scrum Master to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
- Synthesizes complex sets of information to provide clarity and understanding in brand new projects (greenfield)
- Maintain a working knowledge of Client's applications and system integration and is able to understand changes in order to anticipate cross-system or cross-process impacts
- Collaborate with key stakeholders across internal and external technical teams and Product Management to define, develop, shape and refine requirements of a complex Core Platform offering critical to the company's on-going and future business goals
BASIC QUALIFICATIONS:
- Bachelor's degree in Computer Science or related field, or equivalent work experience
- 8+ years of SW development/engineering experience
- Experience in Retail or Ecommerce products
- Direct hands on experience with writing user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, ever changing environment
- Experience authoring Technical User Stories / Use Cases and excellent writing skills
- Experience with following tools
- JIRA or AgileCraft for creating features and user stories
- Postman to explore APIs Should be able to execute transactions and understand responses
- Understanding of functioning and design of APIs
- Should understand the value of technical backlog and able to derive value for technical features
- Ability to understand, communicate and engage effectively with multiple stakeholders and interactions
- Adaptable to the needs and preferences of the team and stakeholders
- Attentive and active listening skills
- Confidence to communicate and bring new ideas to stimulate group discussions
- Inquisitive questioning skills
- Not an order taker, will think, question and drive out business value
- Basic fundamentals of iterative and incremental development
- Strong knowledge of agile development practices (especially Scrum and / or Kanban), methodologies and tools
PREFERRED QUALIFICATIONS:
- Familiarity with Continuous Improvements and Six Sigma lean principles
- PMI PMP, CSM certification
- Understanding of Cloud platforms and nature of hosting of products on cloud platforms
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.