Job Description
Excellent Opportunity for teaching professionals who wish to make a mark in the ever growing Edtech industry. Are you someone who enjoys talking to people and getting things done in an impeccable way Do you have a passion to grow & learn the latest nuances of the Edtech industry If so..read on and find out if this job suits you well! We are keeping our fingers crossed too.. Job Summary/Purpose: Roles and Responsibilities In this role,you will be responsible to manage the overall implementation process of an ERP and act as the primary point of contact for the clients of the company. .You should act as a link between client and company by assisting clients in the implementation of ERP until it goes LIVE. Build a strong relationship with the customer through implementation and ensure the delivery of the project and solution is satisfactory to the customer. Overall responsibility for the successful completion of project implementations, Ability to successfully manage multiple concurrent projects from kick-off through post Go-Live Prime spokesperson to management on project related matters, both internally and externally. Collaborate with stakeholders to design and implement a successful ERP system Providing on site and off site demos and training on ERP/Software to the respective process support phases owners. Analyze the effectiveness of the system and identify opportunities for improvement Lead pre and post-implementation activities such as live support and training Perform Weekly customer status calls Responsible for development and update of ERP technical instructions and user documentation Qualifications/Requirements: Bachelors/Masters Degree in any discipline Minimum 2 years implementation experience in ERP/Software or Prior Teaching experience will be an added advantage Excellent communication skills, with the ability to talk to and present to a range of audience and acting as a translator between client and company. Should be fluent and proficient in English.Conversational skills in Hindi and/or any other regional language will be an added advantage Flair for learning new technologies quickly and capacity to adapt easily
