As a Software Engineering Specialist focused on Salesforce Communications Cloud in a wider Agile team, you will
- Work with product owners, program and solutions architects to define solutions that fit within the wider enterprise architecture.
- Manage expectations on what is practically achievable with the product.
- Challenge business requirements which would require complex and extensive customisations where an alternative approach could result in a much more simple systems implementation.
- Guide our implementation team on appropriate use of Salesforce Communications Cloud and the wider Salesforce platform to meet business requirements.
- Write and review documents explaining overall architecture and high level designs for the solution.
- Set best practices and guardrails for the wider Salesforce team both functionally and non-functionally and assist in their enforcement via the governance process.
- Proactively identify and mange risks. Take ownership of complex issues to resolution.
- Undertake proof of concept developments to show case potential solutions.
- Help the implementation team on complex solution implementations and issues when required.
Skills and Experience Required
The following certifications are highly desirable
- Salesforce Certified Technical Architect
- Salesforce Certified Industries CPQ Developer
- Salesforce Certified Industries Order Management Developer
- Salesforce Certified Administrator / Advanced Administrator
- Salesforce Certified Platform Developer / Platform App Builder
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Experience Cloud Consultant